Barista resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Organized and dedicated Administrative Assistant/Receptionist and Barista with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Office Administration
Multi-line Telephone Systems
Microsoft Office
Data Entry
POS Systems
Exceptional Customer Service
Beverage/Food Preparation and Safety
Coffee Machinery
Education
Barnegat High SchoolBarnegat, NJExpected in 06/2016 ā āHigh School Diploma: - GPA:
Certifications
Starbucks Barista
Starbucks Barista Trainer
Work History
Nemacolin Woodlands Resort - Barista Farmington, PA, 08/2019 - Current
Memorized ingredients, recipes, and drink codes for specialty coffee beverages, seasonal offerings, and secret menu items.
Operated espresso machines, blenders, coffee brewers, ovens, and other equipment daily to handcraft a variety of beverages and prepare food items.
Operated POS system, accurately ringing up beverage and food items, assisting customers with gift card activations, gift card reloads, and Starbucks rewards.
Trained new employees on beverage and food preparations, beverage codes, POS functions, and cleaning routines.
Elevated customer loyalty by maintaining strong customer connections and ensuring a clean and positive store environment at all times.
Provided in-depth information to customers on beverage and food preparations as well as store promotions.
Actively brewed fresh pots of coffee every 30 minutes.
Made whip cream, sweet cream, lemonade, frappuccino roast, mocha, teas, iced coffee, and cold brew daily.
Washed and sanitized steaming pitchers, shakers, blenders, and additional dishes and equipment routinely to ensure cleanliness.
Ensured a short wait time with quick and efficient service.
Cleaned and sanitized counters, machines, floors, and seating areas routinely to ensure a clean and safe store environment.
Complied with standards for storing products, merchandising, and stocking items.
Restocked and organized fridges, cabinets, merchandise displays, and kiosk daily to meet typical demands.
Stocked display cases with attractive arrangements to promote specialty food items.
Maintained and updated inventory and temperature log data daily.
Successfully followed proper routines to open and close the store.
Operated a multi-line telephone system transferring incoming calls to the requested or best-qualified personnel to answer questions and educate clients on environmental work, permits, and project information or updates.
Provided all callers with precise and helpful answers to any questions regarding services, payments, and the status of environmental projects.
Transcribed messages promptly relaying them to the appropriate personnel.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Corresponded daily with clients, state officials, and environmentalists regarding project updates and requests.
Supported staff through personal document management, calendar organization, and meeting preparations.
Performed clerical work such as sorting and distributing incoming and outgoing mail, coordinating deliveries and pick-ups, processing postage, and running daily errands.
Managed office inventory and field equipment by efficiently restocking supplies and placing purchase orders as needed.
Composed and submitted daily requests for National Heritage Data Responses, Property Owner Lists, Tax Map Sheets, and the recording of documents.
Organized project correspondence and billing filing cabinets.
Managed company database by inputting and updating client, project, and billing information using Microsoft Access.
Produced file labels for correspondence and billing files, updating the company database per each new project.
Processed invoices and expenses.
Constructed updated lists of documents that were received or submitted for projects.
Produced seven specialized maps of project site locations and environmental impacts per project utilizing ArcGis.
Conducted thorough research using diverse resources to assist project managers with the production of environmental reports, letters, documents, data sheets, and vegetation lists.
Drafted environmental reports, wetland check letters, and documents with data provided by the environmental consultants.
Assisted project managers with the production and submittal of state applications, certified mailings, binding environmental reports, generating report cover pages, scanning and copying application documents.
Maintained office cleanliness daily.
Oversaw training of new hires in the office.
Vera Bradley, Inc. - Sales Associate Dallas, TX, 08/2016 - 01/2017
Operated POS system efficiently processing sales, returns, exchanges, and gift card activations.
Actively greeted customers in a pleasant manner communicating information regarding store policies, sales, promotions, and merchandise sizing and locations.
Stocked and monitored sales floor and merchandise displays to ensure presentable conditions promptly taking corrective action to reorganize misplaced products and displays.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated customers on fashion trends and assisted with them stylization.
Maintained structured lists of merchandise for organizational and inventory purposes.
Prepared merchandise for sales floor by pricing or tagging.
Communicated with alternative store locations on behalf of customers looking to purchase item(s) out of stock at our store location.
Assisted store managers with opening and closing the store, maintaining store cleanliness, and display production.
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