LiveCareer-Resume

Barista resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Organized and dedicated Administrative Assistant/Receptionist and Barista with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Office Administration
  • Multi-line Telephone Systems
  • Microsoft Office
  • Data Entry
  • POS Systems
  • Exceptional Customer Service
  • Beverage/Food Preparation and Safety
  • Coffee Machinery
Education
Barnegat High School Barnegat, NJ Expected in 06/2016 High School Diploma : - GPA :
Certifications
  • Starbucks Barista
  • Starbucks Barista Trainer
Work History
Nemacolin Woodlands Resort - Barista
Farmington, PA, 08/2019 - Current
  • Memorized ingredients, recipes, and drink codes for specialty coffee beverages, seasonal offerings, and secret menu items.
  • Operated espresso machines, blenders, coffee brewers, ovens, and other equipment daily to handcraft a variety of beverages and prepare food items.
  • Operated POS system, accurately ringing up beverage and food items, assisting customers with gift card activations, gift card reloads, and Starbucks rewards.
  • Trained new employees on beverage and food preparations, beverage codes, POS functions, and cleaning routines.
  • Elevated customer loyalty by maintaining strong customer connections and ensuring a clean and positive store environment at all times.
  • Provided in-depth information to customers on beverage and food preparations as well as store promotions.
  • Actively brewed fresh pots of coffee every 30 minutes.
  • Made whip cream, sweet cream, lemonade, frappuccino roast, mocha, teas, iced coffee, and cold brew daily.
  • Washed and sanitized steaming pitchers, shakers, blenders, and additional dishes and equipment routinely to ensure cleanliness.
  • Ensured a short wait time with quick and efficient service.
  • Cleaned and sanitized counters, machines, floors, and seating areas routinely to ensure a clean and safe store environment.
  • Complied with standards for storing products, merchandising, and stocking items.
  • Restocked and organized fridges, cabinets, merchandise displays, and kiosk daily to meet typical demands.
  • Stocked display cases with attractive arrangements to promote specialty food items.
  • Maintained and updated inventory and temperature log data daily.
  • Successfully followed proper routines to open and close the store.
Airslate - Administrative Assistant/Receptionist
Brookline, MA, 01/2017 - 01/2019
  • Operated a multi-line telephone system transferring incoming calls to the requested or best-qualified personnel to answer questions and educate clients on environmental work, permits, and project information or updates.
  • Provided all callers with precise and helpful answers to any questions regarding services, payments, and the status of environmental projects.
  • Transcribed messages promptly relaying them to the appropriate personnel.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Corresponded daily with clients, state officials, and environmentalists regarding project updates and requests.
  • Supported staff through personal document management, calendar organization, and meeting preparations.
  • Performed clerical work such as sorting and distributing incoming and outgoing mail, coordinating deliveries and pick-ups, processing postage, and running daily errands.
  • Managed office inventory and field equipment by efficiently restocking supplies and placing purchase orders as needed.
  • Composed and submitted daily requests for National Heritage Data Responses, Property Owner Lists, Tax Map Sheets, and the recording of documents.
  • Organized project correspondence and billing filing cabinets.
  • Managed company database by inputting and updating client, project, and billing information using Microsoft Access.
  • Produced file labels for correspondence and billing files, updating the company database per each new project.
  • Processed invoices and expenses.
  • Constructed updated lists of documents that were received or submitted for projects.
  • Produced seven specialized maps of project site locations and environmental impacts per project utilizing ArcGis.
  • Conducted thorough research using diverse resources to assist project managers with the production of environmental reports, letters, documents, data sheets, and vegetation lists.
  • Drafted environmental reports, wetland check letters, and documents with data provided by the environmental consultants.
  • Assisted project managers with the production and submittal of state applications, certified mailings, binding environmental reports, generating report cover pages, scanning and copying application documents.
  • Maintained office cleanliness daily.
  • Oversaw training of new hires in the office.
Vera Bradley, Inc. - Sales Associate
Dallas, TX, 08/2016 - 01/2017
  • Operated POS system efficiently processing sales, returns, exchanges, and gift card activations.
  • Actively greeted customers in a pleasant manner communicating information regarding store policies, sales, promotions, and merchandise sizing and locations.
  • Stocked and monitored sales floor and merchandise displays to ensure presentable conditions promptly taking corrective action to reorganize misplaced products and displays.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers on fashion trends and assisted with them stylization.
  • Maintained structured lists of merchandise for organizational and inventory purposes.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Communicated with alternative store locations on behalf of customers looking to purchase item(s) out of stock at our store location.
  • Assisted store managers with opening and closing the store, maintaining store cleanliness, and display production.

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Resume Overview

School Attended

  • Barnegat High School

Job Titles Held:

  • Barista
  • Administrative Assistant/Receptionist
  • Sales Associate

Degrees

  • High School Diploma

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