LiveCareer-Resume

barista resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Driven, well versed student, pursuing a dual-degree in psychology and criminology. Past history of being able to work efficiently in high-volume conditions dealing with multiple tasks in customer service and job functions and assignments. Outgoing and friendly with strong motivation for success and solid people skills. Flexible and hard working with ability to quickly learn and organize information and communicate to proper groups.

Skills
  • Speed and accuracy with customer service
  • Communication with management, other employees or volunteers, and customers.
  • Ability to learn, memorize, and organize large amounts of information quickly.
  • Effective conflict mediation.
  • Courteous and professional demeanor
  • Guest and client satisfaction
  • Working collaboratively
  • People skills
Experience
Barista, 01/2021 - Current
Fifth Wall Philadelphia, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Merchandised display cases and promoted prepared foods.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Weighed, ground and packed coffee per customer orders.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Developed knowledge of growing practices and flavor profiles for teas.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Passed state inspections by following health, safety and sanitation guidelines.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Increased special item sales by creating daily menus with changing specials.
  • Increased sales by arranging merchandise in innovative and eye-catching displays.
Child Care Volunteer, 08/2016 - 03/2021
Purpose Church Orlando City, STATE,
  • Protected children from harm by monitoring environments and eliminating safety hazards.
  • Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
  • Maintained flexibility to work with children of various ages, different personalities and in different roles.
  • Created safe, learning-focused environment for all children under care.
  • Cared for physical, emotional and spiritual needs of children.
  • Cared for children between ages of 1 year and 13 years to allow parents to attend church services.
  • Read stories to children to promote literacy skills.
  • Improved children's self-esteem with supportive care and positive reinforcement.
  • Recommended methods for modifying behavior and encouraging learning experiences.
  • Maintained organized and clean classroom and play areas.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Incorporated music and art activities to encourage creativity and expression.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Provided nurturing and appropriate environment for children ranging in age from 1 year to 13 years.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
Hospitality Volunteer, 08/2012 - 09/2015
Coral Springs Christian Academy City, STATE,
  • Greeted and assisted guests entering facility to provide general information and answer questions.
  • Complied with health and sanitation practices and procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Bachelor of Science: Psychology, Expected in 05/2023
-
University of Florida - Gainesville, FL
GPA:
Status -

Dual degree:

BS in General Psychology

BA in Criminology

High School Diploma: , Expected in 05/2020
-
Foundation Academy - Winter Garden, FL,
GPA:
Status -
  • Dean's List Honoree every semester of attendance: August 2017 - May 2020
  • National Honor Society, Vice President
  • Student Leadership Institute
  • Christians in Service
  • First student at FA who graduated in three years: developed and monitored my own schedule and progress so as to graduate in three years (with full approval of FA principal, dean of education, and counselors).
  • Graduated at 15 years old.

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Resume Overview

School Attended

  • University of Florida
  • Foundation Academy

Job Titles Held:

  • Barista
  • Child Care Volunteer
  • Hospitality Volunteer

Degrees

  • Bachelor of Science
  • High School Diploma

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