LiveCareer-Resume

barista resume example with 4 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments and routing mail to recipients. Positive nature with excellent people skills. I’m also bilingual so I can translate if needed.

Skills
  • Organization and efficiency
  • Meticulous and organized
  • Multi-line telephone skills
  • Open and clear communicator
Experience
01/2019 to Current
Barista Mercy Medical Center - Canton Columbia, SC,
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Listened to customer desires and needs to recommend optimal products.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Brewed approximately 2-3 batches of coffee per hour, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Maintained highest standards of conduct and service to support company reputation.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained calm demeanor during high-volume periods and special events.
  • Ordered, received and stocked supplies and retail products.
  • Properly cleaned all equipment, including [Type] and [Type] and sanitized counters to avoid illness.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Received and accurately processed customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Increased sales by [Number]% through leading regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Passed many inspections by following health, safety and sanitation guidelines.
  • Greeted guests with pleasant smile and superior customer service.
  • Greeted over 100 customers daily, answered questions and recommended drinks and pastries.
10/2017 to Current
Cashier Amita Health Howell, MI,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
09/2016 to 02/2017
Receptionist Hastings Mutual Insurance Co Eau Claire, WI,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Answered and directed incoming calls using multi-line telephone system.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Scheduled appointments based on [Job title] availability and established load parameters.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled [Type] appointments for [Job title] staff.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Education and Training
Expected in 06/2019
High School Diploma:
Hightstown High School - Hightstown, NJ
GPA:

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Resume Overview

School Attended

  • Hightstown High School

Job Titles Held:

  • Barista
  • Cashier
  • Receptionist

Degrees

  • High School Diploma

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