barista resume example with 4 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments and routing mail to recipients. Positive nature with excellent people skills. I’m also bilingual so I can translate if needed.

  • Organization and efficiency
  • Meticulous and organized
  • Multi-line telephone skills
  • Open and clear communicator
01/2019 to Current
Barista Mercy Medical Center - Canton Columbia, SC,
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Listened to customer desires and needs to recommend optimal products.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Brewed approximately 2-3 batches of coffee per hour, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Maintained highest standards of conduct and service to support company reputation.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained calm demeanor during high-volume periods and special events.
  • Ordered, received and stocked supplies and retail products.
  • Properly cleaned all equipment, including [Type] and [Type] and sanitized counters to avoid illness.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Received and accurately processed customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Increased sales by [Number]% through leading regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Passed many inspections by following health, safety and sanitation guidelines.
  • Greeted guests with pleasant smile and superior customer service.
  • Greeted over 100 customers daily, answered questions and recommended drinks and pastries.
10/2017 to Current
Cashier Amita Health Howell, MI,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
09/2016 to 02/2017
Receptionist Hastings Mutual Insurance Co Eau Claire, WI,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Answered and directed incoming calls using multi-line telephone system.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Scheduled appointments based on [Job title] availability and established load parameters.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled [Type] appointments for [Job title] staff.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Education and Training
Expected in 06/2019
High School Diploma:
Hightstown High School - Hightstown, NJ

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Resume Overview

School Attended

  • Hightstown High School

Job Titles Held:

  • Barista
  • Cashier
  • Receptionist


  • High School Diploma

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