Barista resume example with 19 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Experienced and results-oriented Administrative Assistant with proven abilities in developing positive relationships with clients and coworkers. Interested in a similar opportunity with company where exceptional secretarial, computer and customer service skills will be fully utilized.
Customer service-oriented,Cash register expert,People-oriented,Retail merchandising specialist,Administrative Expertise, Sales experience,Data entry, Ability to identify customer needs,Great customer service skills,CPR Certified, Human Resource Experience, Power Point.Prepare Presentations
Accomplishments
Marketed our products and was very successful at selling products.
Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Warm Friendly greeting to every client. Scheduled appointment for every client that walked through the door. Kept all tax professional up on appointments.
Experience
Barista, 03/2015 - 08/2015 Mid-Columbia Medical Center – The Dalles, OR,
Marketed our products and was very successful at selling products.
Skills Used
Customer Service, marketing and sales
Client Service Professional, 11/2013 - Current Rr Donnelley & Sons – Charlotte, NC,
Managing Waiting Room, Scheduling Appointments, Greeting Every walk-in client.
Answering Phones, Processing Payments, Making Contact Calls,Taking Messages, Preparing reports, letters and presentations.
Cleaning area
Accomplishments
Maintained the front desk and reception area in a neat and organized fashion.
Scheduled appointment for every client that walked through the door. Kept all tax professional up on appointments.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Customer Service Representative, 04/2010 - 08/2014 Apex Systems – Columbus, MI,
Humana Medical Insurance
Inbound calling, outbound calling, enrolling Medicare members for mail order medications, administrative work, usage of computer skills, assisted customers with pricings of medications, Handling customer personal information for submission to pharmacies
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Food Service Supervisor preparing food for guests, Inventory, guest service, employee scheduling, cleaning, inspections, Handled guest complaints, maintaining a positive dining experience.
Accomplishments
Enhanced sales of the assigned department by 50% by implementing contemporary and highly effective sales tactics.
Attained 100% customer satisfaction by taking careful feedback and building on the same to improve the customer services being delivered.
Boosted effectiveness and productivity of the sales team by initiating better incentives for the sales staff directly in contact with the customers.
Education
: Medical Assistant, Expected in October 2003 - Sanford Brown-Institute - Dallas, TX GPA: Coursework in Human Resource Management and Business Administration Coursework in Administrative Technology Microsoft Office Applications Certificate Office Administration coursework
High School Diploma: Major Studies, Expected in May 2003 - David W. Carter High School - Dallas, TX GPA: A& B Honor Roll Academic Achievement Award
Skills
Administrative, Scheduling Appointments, Cash register, CPR Certified, client, Customer service, customer service skills, Data entry, Human Resource, letters, Managing, Market, merchandising, Power Point, Processing Payments, Presentations, Retail, Sales experience, Sales
experience, Taking Messages, tax, Answering Phones Multi line Phones. Ability to persuade, with selling skills.
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