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Banquet Server & Party Host Resume Example

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BANQUET SERVER & PARTY HOST
Summary

P[[[[[[[[

Skills
  • Administrative, Problem-solving skills
  • Attention to detail
  • Customer relationship management
  • MS Office
  • Relationship development
  • Conflict Resolution
  • Excellent written and oral communication
  • Telephone etiquette
  • Customer Relations
  • Good communication skills
  • Medical terminology knowledge
  • Administrative support
  • Account management
  • Good listening skill

Experience
Banquet Server & Party Host / Hersha Hospitality Management, Lp - Coral Gables , FL09/2017 - 10/2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Fostered enjoyable event atmosphere through friendly guest interactions.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Arranged linens and table settings according to seating plan and event theme.
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
  • Answered guest questions about events and food services during events.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Planned and executed large guest count parties by organizing menus, spaces and special requests.
  • Planned parties according to customer specifications.
  • Informed servers of newly seated parties for speedy service.
  • Directed guests to correct areas for eating, dancing and other services.
  • Decorated and set tables in accordance with party themes and age groups.
  • Explained facility attractions to party guests and answered customer questions.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
Sales and Events Coordinator / Verizon - Aurora , CO09/2017 - 10/2020
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Generated leads per special events, resulting in new revenues.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Planned large-scale events such as trade shows, conferences, and meetings.
  • Organized, coordinated and deployed small and large scale events while focusing on delivering superior customer service.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Selected and ordered décor and event materials.
  • Coordinated schedules and timelines for all events.
Customer Service Representative / Pacific Medical Centers - Molalla , OR05/2012 - 05/2013
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
  • Contacted customers to return routine and general calls promptly.
  • Assisted call-in customers with questions and orders.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Dental Assistant / Dental Temp Agencies, Dr. Jacobi, Dr Steinberg - City , STATE06/2003 - 10/2012
  • Dr Steinberg & Dr Jacobi as Well as Temp Agencies – Scottsdale, AZ.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Typed patient data into computer system while following privacy laws and maintaining high level of accuracy.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Prepared patient X-rays and images for review by dentist.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Documented patients' dental health information, medical history and vital signs.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education and Training
University of Phoenix - City, State04/2009Bachelor of Science: Human Services
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How this resume score could be improved?

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79Average
Resume Strength
  • Completeness
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Banquet Server & Party Host
  • Sales and Events Coordinator
  • Customer Service Representative
  • Dental Assistant

Degrees

  • University of Phoenix - City, State 04/2009 Bachelor of Science : Human Services

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