Banquet Server Resume Example
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BANQUET SERVER
Summary
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 20 years of experience.
Skills
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Experience
Banquet Server
North Bend , ORCedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications/Aug 2010 to Jun 2012
North Bend , ORCedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications/Aug 2010 to Jun 2012
- Plated food and ensured plate presentation and food quality were of highest standard.
- Served average of 20-200 patrons daily at five-star restaurant with consistent recommendations for exceptional service.
- Educated guests on meals during all events, answering questions and bringing special orders.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Set up for events with up to 200 attendees, preparing serving and appetizer trays and setting tables.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Calculated charges, issued table checks and collected payments from customers.
- Carried appetizer and drink trays around events, maneuvering around guests and furniture without spilling.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Banquet Server
North Bend , ORCedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications/Oct 2012 to Sep 2015
North Bend , ORCedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications/Oct 2012 to Sep 2015
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Prepared salads and appetizers to back up kitchen staff.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Plated food and ensured plate presentation and food quality were of highest standard.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Inspected restrooms for cleanliness and availability of supplies two times per shift.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Carried appetizer and drink trays around all events, maneuvering around guests and furniture without spilling.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 20 to 200.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Designed custom private function and banquet packages to accommodate groups of up to 200, including business dinners, sales presentations, club meetings, weddings and charity events.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
Stylist
Fort Lauderdale , FLQvc, Inc./Oct 2015 to Current
Fort Lauderdale , FLQvc, Inc./Oct 2015 to Current
- Recommended hair styles to compliment clients' facial features and coloring.
- Greeted each client and asked questions to determine fashion needs.
- Colored, cut and installed extensions according to client reference photos and desired outcome.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Cut and styled natural, artificial, colored or textured hair.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Kept notes listing preferences and services provided to clients for quick reference.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Kept detailed records of client payments to maintain [Number]% accuracy in daily finances.
- Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
- Kept work area clean and neat to stay productive.
- Collected payment from customers and scheduled next appointments.
Education and Training
Associate of Arts: CosmetologyAlamance Community CollegeFeb 2004City, State
High School DiplomaAlamance Community CollegeAug 2001City, State
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Resume Overview
School Attended
- Alamance Community College
Job Titles Held:
- Banquet Server
- Stylist
Degrees
- Associate of Arts : Cosmetology
High School Diploma
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