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Bankruptcy Paralegal resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Diligent Bankruptcy Paralegal with a detail-oriented and thorough approach. Knowledgeable about reviewing account records, preparing correspondence and managing filing deadlines. Prepared to offer 18 years of experience to a growth-oriented operation. Technologically-savvy Paralegal offering proficiency in Microsoft Word, spreadsheet development and legal research. Well-versed in legal terminology and legal document preparation. Bringing 18 years of legal expertise and commitment to supporting legal teams.

Skills
  • Expert In Giving Customer Service
  • Proficient in MS Office
  • Document filing
  • Document preparation
  • File management
  • Court filings expertise
  • Specialty in Bankruptcy law
  • Credit disputes
Work History
08/2014 to 03/2020
Bankruptcy Paralegal Simon Property Group Inc Miami, FL,
  • Analyzed account payment histories.
  • Met all filing deadlines by accurately maintaining hearing calendar for entire office.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Adhered to fair debt collection practices.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Communicated pertinent information to clients via phone, email and mail.
  • Accurately handled data entry for clients into company-based software.
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Drafted, signed and certified key legal documents for judicial review.
  • Prepared legal briefs, motions and pleadings.
03/2002 to 08/2014
Receptionist/Legal Secretary/Bankruptcy Paralegal Unitedhealth Group Boulder, CO,
  • Met all filing deadlines by accurately maintaining hearing calendar for entire office.
  • Wrote, edited and efficiently transmitted correspondence.
  • Analyzed account payment histories.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
  • Conducted detailed client intakes and entered information into company database.
  • Developed and managed up to numerous bankruptcy cases over a period of time.
  • Communicated pertinent information to clients via phone, email and mail.
  • Answered all clients calls per day by phone/email to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Prepared legal briefs, motions and pleadings.
04/1996 to 02/2002
Caregiver for My Mother In-Home Supportive Service City, STATE,
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Transported one patient daily via wheelchair to and from rehabilitation and daily activities.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted with daily activities, including dressing guidance, grooming, meal preparation and medication reminders.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
07/1988 to 03/1996
Customer Service Representative Burger King Corporation City, STATE,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Resolved customers complaints and issues over phone or in person with customers daily.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Implemented and developed customer service training processes.
  • Answered average of unlimited calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Cross-trained and provided back up for customer service managers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Recommend good customer service to customers, thoroughly explaining details.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Provided ongoing guest service, including good customer service advice.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Expected in 04/1996
High School Diploma:
Saint Joseph School - Gagalangin, Tondo Manila, Philippines,
GPA:
Expected in 11/1989
Secretarial: Typing, Create Professional Letters, Data Entry
American Business Institute - Pine Ave., Long Beach, CA,
GPA:
Expected in 04/1985
Data Entry Level: Coding And Data Entry
Datamex - Morayta, Manila, Philippines,
GPA:

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Resume Overview

School Attended

  • Saint Joseph School
  • American Business Institute
  • Datamex

Job Titles Held:

  • Bankruptcy Paralegal
  • Receptionist/Legal Secretary/Bankruptcy Paralegal
  • Caregiver for My Mother
  • Customer Service Representative

Degrees

  • High School Diploma
  • Secretarial
  • Data Entry Level

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