Passionate cake decorator with 4 years of experience working in bakeries and confectioneries. Punctual, reliable and committed to customer satisfaction. Adheres to company guidelines and regulations. Maintains clean and safe work-space. Extensive knowledge in raw materials and quality control. Experienced in icing, decorating, packaging, labeling and pricing bakery products.
Skills
Baking equipment operation
Cash register operation
Health department regulations
Solid problem solver
Weights and measures
Sanitation and cleanliness
Kitchen safety
Strong communication skills
Spoilage control
Quality control analysis
Attention to detail
Standardized recipe proficiency
Fluent in French.
Cooperative team player
ServSafe Manager Certified
Wilton Certified Cake Decorator
Experience
Bakery Floater, 06/2019 to Current Bj's Wholesale Club, Inc. – Norfolk, VA,
Measure, mix and prep raw materials according to company specifications and recipes.
Maintain safe and sanitary area by checking food products' temperature and freshness.
Help maintain temperature, sweep and sanitation logs.
Inspected products for quality assurance before delivery.
Clean and sanitize kitchen equipment.
Store food in designated areas following wrapping, dating, food safety and rotation procedures.
Keep work areas, utensils and pans cleaned and sanitized.
Washed, peeled, cut and measured recipe ingredients.
Collaborate with team members to synchronize and maintain material flow.
Consulted work orders and job instructions to verify proper processing for each job.
Troubleshot and resolved issues occurring at any point during production.
Portion ingredients in correct containers, in correct weights for orders.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Protected food from spoilage by storing according to safety procedures.
Captioning Assistant, 09/2014 to 06/2019 Captel – City, STATE,
Listened to audio to produce captions for individuals with hearing disabilities, such as deafness.
Participated in training courses to enhance technical skills.
Worked quickly and accurately to meet productivity goals.
Reported technical issues promptly to Supervisor to enable continual audio captioning.
Followed call center procedures when delivering services.
Proofread automated captions and typed corrections.
Repeated words into voice recognition software to produce text for captioned telephone.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Complied with security policies and kept information confidential.
Accurately entered data in numerical and alphabetical order.
Cake Decorator/Floral Designer, 05/2011 to 09/2013 Ricks Bakery LLC – City, STATE,
Assembled, prepared, decorated and frosted several cakes per shift.
Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
Produced frostings and creams for cakes and cupcakes.
Worked with common cake decorating and baking tools, such as mixers and carving tools.
Created attractive dessert trays for special events.
Oversaw production of wedding cakes, from scheduling to final delivery, with overwhelming customer satisfaction.
Placed batter in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Decorated cakes, cupcakes, cookies and special occasion trays.
Designed cakes and cake decorations for weddings, anniversaries, birthdays, and other special events.
Ensured that flowers and decorative pieces were properly packed so that there was no damage during the delivery process.
Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Stayed current on the latest floral trends and supplier products by conducting careful research.
Performed duties effectively and without supervision.
Bakery Clerk/Cake Decorator, 06/2010 to 03/2011 Roundys Pick N Save – City, STATE,
Managed cash till, secured extra cash and processed credit, debit and check payments to complete customer orders.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Worked with common cake decorating and baking tools, such as mixers and carving tools.
Produced frostings and creams for cakes and other edibles.
Decorated cakes, cupcakes, cookies and special occasion trays.
Education and Training
Associate of Applied Science: Baking And Pastry Arts, Expected in 08/2021 Milwaukee Area Technical College - Milwaukee, WI GPA:
Bachelor of Science: Business Administration And Management, Expected in 04/2013 University of Wisconsin - Whitewater - Whitewater, WI GPA:
Minor in French.
Alpha Sigma Sorority Member.
Pi Delta Phi Member (National French Honor Society)
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