I am skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.
Skills
Sanitation and cleanliness
Opening and closing duties
Solid problem solver
Excellent math skills
Professional telephone manner
Calm under pressure
Flexible
Good with technology
Great customer service skills
Experience
05/2020 to 07/2020
BakerBenchmark Hospitality – Roanoke, TX,
Controlled mixer to mix doughs together, followed instructions thoroughly to mix correct ingredients, roll dough to perfect size, work oven to bake the dough, decorated baked cookies, work cash register, make customer orders, wash dishes.
05/2019 to 02/2020
RetailSwatch Group – Weehawken, NJ,
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Assisted in ringing up sales at registers and bagging merchandise.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Answered questions about current promotions and resolved issues according to store policies.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Supported managers with organizing store and showcasing new items in eye-catching displays.
05/2019 to 06/2019
Camp CounselorBoys & Girls Clubs Of Metro Atlanta – Mcdonough, GA,
Enforced discipline and policies to protect safety of recreational activity participants.
Observed participants for signs of physical distress and stopped activity to administer care.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Diversified recreational offerings by building and overseeing activity schedule.
Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
Reported any camper not following proper safety protocols to maintain safety of all campers.
11/2018 to 04/2019
HostessExcela Health – Delmont, PA,
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Offered preferred tables and other special accommodations to VIP customers.
Set up and decorated menu marketing boards with current meal and drink specials.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Notified server after seating parties in section to facilitate prompt service.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Answered telephone to provide dining information and take party reservations.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enhanced guests' experiences by fulfilling special requests during visits.
Education and Training
Expected in 05/2020
High School Diploma: Chattahoochee High School - Alpharetta, GA GPA:
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