Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Strategic [Job Title] with [Number] years of experience in retail environments. Recognized for ability to communicate with over [Number] customers per shift and providing exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability. Team-oriented [Type] professional works well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years of experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products. Responsible and friendly [Job Title] makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Bailiff, 12/2011 to 04/2021
City Of Dallas, TxDallas, TX,
  • Recognized by management for providing exceptional customer service.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Medical Assistant-assistant Office Mgr., 08/1975 to 10/2000
Planet FitnessLa Quinta, CA,
  • Offered patients extra support with examination preparation, biological specimens and general movement between areas.
  • Assisted office manager with maintaining adequate administrative and medical supplies.
  • Handled each front-office position with skill, including checking in and checking out patients, pulling medical records and updating system details.
  • Compiled data and completed reports covering information such as [Type].
  • Completed, processed and reconciled insurance claims forms and payments.
  • Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling policy, hours of operation, [Task] and [Task].
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Sales Associate, to
Home DepotCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Processed orders through [System] and coordinated product deliveries.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Education and Training
High School Diploma: , Expected in 10/1971
Miami Coral Park High School Adult Education - Miami, FL
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
  • Exceeded sales goals by an average of [Number]% in [Year]
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
  • Negotiated with vendors, saving the company $[Amount] annually.
  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.

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School Attended

  • Miami Coral Park High School Adult Education

Job Titles Held:

  • Bailiff
  • Medical Assistant-assistant Office Mgr.
  • Sales Associate


  • High School Diploma

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