Positive, upbeat, 2+ years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Friendly and efficient, devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Hardworking with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.
Committed with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Efficiently ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills.
- Adaptive team player
- Stockroom procedures
- Critical thinking
- Communication
- Reliable and trustworthy
- Active listening
- Dependable and reliable
- Retail sales customer service
- High-energy attitude
- Customer relations
Beverly Hills, CA, 01/2020 - 08/2020
- Provided exceptional service to customers
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3 compartment sink.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Indianapolis, IN, 05/2017 - 11/2019
- Bent, lifted, opened, and moved products weighing up to 50 pounds.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Operated electronic pallet jack to elevate or place merchandise in appropriate areas.
- Replenished inventory with focus on addressing customer needs.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Palletized merchandise for easy movement to sales floor locations.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Greeted customers and retrieved requested products to drive satisfaction.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Blocked and faced all products on shelves and displays to meet company policies.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
City, STATE, 09/2020 - Current
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
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Resume Overview
School Attended
- Yulee High School
Job Titles Held:
- Back Weight
- Stock-Clerk
- Warehouse Associate
Degrees
- High School Diploma
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