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Back-Up director Resume Example

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BACK-UP DIRECTOR
Summary
I am looking to obtain a position where I can deliver health care services to patients of diverse backgrounds/age while being able to maintain positive relationships with patients and their families.
Highlights
Microsoft Word, Excel, Power-point, spreadsheets and all Microsoft Works and Office programs.
Experience
October 2012 to Current Orthopedic Specialty Clinic － Fredericksburg, VA
  • At Orthopedic Specialty Clinic, I assist in many departments when not working with a provider.
  • I apply my administrative and clinical skills such as managing patient flow, chaperoning, Schedules off-site patient tests/procedures/surgeries at appropriate facilities based on insurance coverage and physician preference, responsible for post surgical suture/staple/cast removal, assisting with minor surgery, taking vital signs, telephone screening, patient education on procedures/diagnoses, phone prescriptions into pharmacies, Disperse and fit durable medical equipment to the patient and complete required DME paperwork & procedures., receive and relay to patients the results of lab and x-ray reports after review by provider, prepares and maintains supplies/equipment for treatments including sterilization, document care of patient via electronic medical record and keep patients chart updated with all test results/medications etc, collect/complete/process lab specimens and required paperwork, assist the provider in the completion of patient's forms such as disability/FMLA/DMV forms, maintain and oversee the provider's office/surgical/business schedule including scheduling depositions/legal interviews/phone conferences, assist the insurance verification department by verify patients insurance coverage, calling appropriate insurance personnel to pre-certify surgeries or tests ordered by the provider which require pre-certification by the insurance company and ensure authorization numbers are entered into patients account, also assist billing department by assisting callers with billing issues, Print and mail invoices, Enter charges with correct modifiers and diagnosis codes, and also assist with front desk by checking patients in/out and registering patients for their appointments, perform end of the day reports and balance payments of cash/checks/charge cards, Maintains compliance with HIPAA privacy regulations, and other duties as assigned.
Back-Up director
March 2009 to August 2011 Little Lambs Daycare － Woodbridge, VA
  • While at Little Lambs, I held many positions and moved up to supervisory level quickly.
  • As back-up director I was responsible for enrolling students as well as creating and maintaining a variety of reports, including attendance reports, absence reports, enrollment history, billing statements and email list.
  • I set-up advertising and marketing for the child care center to attract clients.
  • I was in charge of managing client contracts and helping maintain a parent handbook.
  • I created the monthly parent newsletter as well as prepared the child care center's nutritional menu and activities calendar, created and directed curriculum, planned field trips, and obtained consent for special activities from parents.
  • I monitored tuition billing and payments, managed accounts receivable and accounts payable, and worked with families to resolve payment issues, purchased equipment and supplies as the budget allowed, made sure current equipment is working properly and called in work-orders when necessary.
  • I was also responsible for training and supervising staff, and assisting the director in hiring new staff, I assisted in the scheduling of the responsibilities of the entire staff and also, developed weekly staff schedules.
  • In addition I made sure that all required background and criminal checks are completed in a timely fashion and according to policy.
  • I held and conducted staff meetings as well as staff evaluations, ensure that the staff is properly trained or certified, held in-service training programs for the staff.
  • I held child care center tours, led parent orientations, and met with parents to discuss the policies of the center.
  • I advised parents of any changes in routine, schedule or policies, field parent complaints, concerns and questions.
  • While working at Little Lambs, I used the copier, fax machine and computer (with programs, including but not limited to, Microsoft Office and Works).
Supervisor, Lead Teacher and Office Assistant
September 2006 to March 2009 Small World Learning Center － Stafford, VA
  • At, Small world learning center, I was responsible for teaching a pre-k class with 8 children ages 3-5, I created age appropriate lesson plans, and coordinate field trips.
  • Besides my classroom duties, I was also an Office Assistant to the owner of Small World.
  • As office assistant, I was responsible for helping keep track of finances, coordination and tracking training for employees, responsible for providing advice to the Director regarding new state regulations, created, managed and maintained outlook calendar for training and meetings, informed all employees of upcoming requirements, record keeping for payroll, reviewing and processing payroll data and turning it into owner, data entry to include drafting letters to parents and staff, correspondence to outside businesses and setting up special events for the center, I also purchased materials and supplies using centers credit card, tracking and submitting weekly status on the budget, ensured all office equipment was in working condition and called in work orders when needed, took action when needed to solve problems quickly in a professional manner and other office duties as assigned.
Education
Certified Nurse's Assistant Certification August 2010 Care Courses Mclean, VA Child Development Associates : 12 2013 Northern Virginia Community College － Woodbridge, VA
Associates degree : Business Management, 1 2010 Northern Virginia Community College － Woodbridge, VA GPA: GPA: 3.5 Business Management GPA: 3.5
Standard Diploma : 6 2006 Forest Park Senior High school － Woodbridge, VA GPA: GPA: 2.7 GPA: 2.7 While attending, I took on extra classes that will help me in many career fields' i.e. administrative positions, health care systems and child care facilities
Certifications
I am CPR/First Aid certified, was previously MAT certified. Also, have knowledge of medical terminology and ICD-9/10.
Skills
accounts payable, accounts receivable, administrative, advertising, back-up, balance, billing, budget, Computer literate, conferences, contracts, CPR, credit, client, clients, data entry, diagnosis, drafting, email, special events, fashion, fax machine, filing, First Aid, forms, general office duties, hiring, ICD-9, insurance, legal, letters, director I, Director, managing, marketing, materials, medical terminology, meetings, all Microsoft, Excel, mail, Microsoft Office, Office, outlook, Power-point, Microsoft Word, Works, Network, newsletter, office equipment, payroll, people skills, personnel, copier, policies, record keeping, scheduling, spreadsheets, supervisory, supervising, teaching, telephone, answering phones, phone, training programs, type, 70 WPM
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Resume Overview

Companies Worked For:

  • Orthopedic Specialty Clinic
  • Little Lambs Daycare
  • Small World Learning Center

School Attended

  • Northern Virginia Community College
  • Forest Park Senior High school

Job Titles Held:

  • Back-Up director
  • Supervisor, Lead Teacher and Office Assistant

Degrees

  • Certified Nurse's Assistant Certification August 2010 Care Courses Mclean, VA Child Development Associates : 12 2013
    Associates degree : Business Management , 1 2010
    Standard Diploma : 6 2006

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