Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Skills
Quick learner
MS Windows proficient
Exceptional communication skills
Detail-oriented
Fashion knowledge
Cash register operations
Professional babysitter
Bilingual in English and French
Positive attitude
Exceptional organizational skills
Education
Medgar Evers College1650 Bedford Ave, Brooklyn, NY 11225Expected in Current – –Associate of Science:Healthcare Management - GPA:
Work History
Nouria Energy - Sales Associates Greenfield, MA, 2010 - 02/2013
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Recommended merchandise to customers based on their needs and preferences.
Greeted customers in a timely fashion while quickly determining their needs.
Responded to customer questions and requests in a prompt and efficient manner.
Sears - Customer Service Allentown, PA, 09/2013 - 02/2014
Gathered and verified all required customer information for tracking purposes.
Referred unresolved customer grievances to designated departments for further investigation.
Oversaw call center employees to ensure customer satisfaction goals were consistently met.
Addressed and resolved customer product complaints empathetically and professionally.
Accurately documented, researched and resolved customer service issues.
Haselwood Auto Group - Sales Associate Casper, WY, 04/2014 - 06/2015
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Recommended merchandise to customers based on their needs and preferences.
Greeted customers in a timely fashion while quickly determining their needs.
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