Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Organization
Customer service
Microsoft applications proficiency
Operational improvement
Supervision
Problem resolution
Business operations
Relationship development
Process improvement
Team management
Work History
AutoZoner, 11/2018 to Current American Golf Corporation – Woodinville, WA,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Educated customers on promotions to enhance sales.
Maintained organized checkout area and swept floors and emptied trash cans.
Listened to customer needs and desires to identify and recommend optimal products.
Checked prices for customers and processed items sold by scanning barcodes.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
Drove team revenue totals by bringing in over $[Amount] in sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Issued receipts and processed refunds, credits, or exchanges.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cook, 09/2017 to 04/2018 Bowery Residents Committee – NY, State,
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Verified proper portion sizes and consistently attained high food quality standards.
Communicated closely with [Job title]s to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Maintenance Worker, 05/2017 to 09/2017 Mackinac Island Carriage Tours – City, STATE,
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Dock Assistant, 07/2010 to 09/2011 Arnold Transit Company – City, STATE,
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Education
High School Diploma: , Expected in 06/2011 Sault Area High School - Sault Ste. Marie, MI GPA:
No Degree: Criminal Justice, Expected in Lake Superior State University - Sault Ste. Marie, MI GPA:
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