authorized retailer resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Career Focus
Absolutely reliable, dependable, and experienced in Retail Sales with a successful background in sales and marketing. Experienced in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Able to maintain high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Core Qualifications
Excellent analytical skills
Critical thinker
Energetic and organized
Excellent communication skills
Extremely organized
Attention to detail
Leadership abilities
Quick learner
Self-starter
Strong verbal communication
Education and Training
Currently Attending: Business Administration And Management, Expected in 01/2025 to Monroe College - The Bronx, NY GPA:
GED: , Expected in 01/2010 to Herbert H. Lehman High School - The Bronx, NY, GPA:
Sales Training 2008-2009 (Educational Services, New York, New York)
Completed training: Professional Prospecting Skills, Selling Skills and Techniques
Accomplishments
Recognized for outstanding customer service
Met monthly sales goals for 11 months straight
Routinely helped as many as 100 customers each day in a high-volume retail outlet
Competitive Analysis
Performed competitive analysis to make recommendations for future company growth
Increased team productivity with morale-boosting incentives
Consistently received 100% positive customer feedback
Increased store sales by 40%
Work Experience
Authorized Retailer, 08/2019 to 02/2020 Department Of Defense – Syracuse, NY,
Developed retailer market business plan and sales strategy to attain company sales goals and profitability.
Implemented improvement initiatives to enhance sales performance and meet targets and objectives.
Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
Discussed AT&T Wireless services with customers, outlined restrictions, and educated on policies.
Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Used product knowledge, sales abilities, and customer relations skills to drive substantial sales increases in iPhone and Samsung products.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Processed accurate credit, debit, check and cash sales transactions for more than 25 customer orders per day
Sales Associate, 11/2013 to 09/2016 Legacy Community Health – Galena Park, TX,
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Managed assisting over 35-40 customers per day
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Answered questions about store policies and addressed customer concerns.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Informed customers of current store promotions to encourage additional sales purchases.
Spoke to customers in English and Spanish languages to increase loyalty and establish relationships.
Maintained clean sales floor and straightened and faced merchandise.
Used POS system to process sales, returns, online orders, and gift card activations.
Opened and closed store independently and prepared nightly bank drop for manager
Pharmacy Clerk, 08/2009 to 03/2010 Duane Reade Pharmacy – City, STATE,
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Guided and supported more than 50-60 customers via phone each day
Telemarketing/ Sales, 01/2008 to 06/2008 Verizon Fios – City, STATE,
Completed daily cold calling and outreach to build the sales pipeline.
Answered calls, took messages, and transferred calls to correct individuals.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Answered questions about company offerings with knowledgeable responses about products and services.
Opened 30 new accounts and documented personal, demographic, and payment information in the system a day
Provided information about available products and services, membership details, and purchase advantages.
Overcame objections using friendly, persuasive strategies.
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