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Au Pair Resume Example

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AU PAIR
Summary
Skills
  • Household support
  • Culture-based activities
  • Safety understanding
  • First aid and CPR certified
  • Light housekeeping
  • Activity and Event Planning
  • Dependable
  • Reliable
  • People-oriented
  • Friendly
  • Family-oriented
Experience
Agent Au Pair Agency | Shelter Island Heights, NYAu Pair03/2020 - 10/2020
  • Secured indoor and outdoor premises to protect children under care.
  • Supported household operations by completing laundry, cooking meals and performing light cleaning.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Offered detailed information about culture, landscape and people of [Type] countries.
  • Enforced rules to teach manners and maintain safe environment.
  • Maintained organized and clean children's areas.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Helped children learn [Language] by conversing freely, reading appropriate stories and completing related activities.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Provided direct-care services for [Number] children of varying ages, promoting safe, healthy and fun lifestyle.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Facilitated safe, caring and warm environment for children between ages of [Number] and [Number] years old to stimulate development.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Assisted with clothing selection, dressing and shoe tying.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Administered medication and minor first aid to sick and injured children.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Prepared healthy and balanced meals and snacks for children to encourage proper nutrition and health development.
  • Supervised children during parental absences.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Accompanied family vacations to provide nonstop childcare services.
  • Cooked nutritious meals to promote healthy diet and nutrition.
Japan Tobacco International (with distributor) | Atakum, SamsunMarket Analyst10/2017 - 03/2020
  • Provided and presented real-time reports on current market conditions.
  • Assisted clients in determining and elevating marketplace positioning.
  • Measured marketing, advertising, and communications program performance and developed strategy.
  • Devised data collection processes and procedures, including surveys, polls and questionnaires.
  • Collected and analyzed consumer data, including demographics, preferences and purchasing trends.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Drafted reports and presentations to illustrate research findings.
  • Assessed consumer needs and buying habits to identify potential markets and product demand variables.
  • Forecasted and tracked marketing and sales trends.
  • Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
  • Developed direct mass mailings which resulted in [Number]% growth of customer base.
  • Organized [Type] events to establish community relationships and maximize marketing strategies.
  • Managed client marketing strategies and product promotion campaigns.
  • Researched consumer opinions and marketing strategies in collaboration with marketing team personnel.
  • Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
  • Worked as part of [Number]-person team to develop innovative branded marketing collateral for use by sales team.
Watsons Beauty Company | Atakum, SamsunSales Consultant07/2017 - 10/2017
  • Drove revenue by [Number]% by communicating product benefits, services, features and special offers.
  • Grew customer base by facilitating market research to formulate new brand strategies.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Recommended new and innovative products and services to customers based on individual interests and needs.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Offered product and service consultations and employed upselling techniques.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Provided training on appropriate product selection.
  • Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Developed professional sales presentations to creatively communicate product quality and market comparisons.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Employed consultative sales approach to identify client needs and propose turnkey solutions.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Maintained [Number]% success rate in closing sales with account holders through employing [Type] sales techniques.
  • Provided advice to customers regarding suitable product selection.
  • Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
British American Tobacco (with distributor) | Tekkeköy, SamsunSales Support Staff08/2016 - 05/2017
  • Cultivated deep knowledge of all [Product or Service] versions and option to provide authoritative guidance to clients on purchasing and maintaining [Type] solutions.
  • Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
  • Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.
  • Managed relationships with retailers to secure reliable referrals of customer support complaints, reducing returns of [Product or Service] by [Number]%.
  • Followed-up with sales teams and customers with complex issues to coordinate resolutions.
  • Directly engaged important clients to illustrate [Product or Service] specifications and technical parameters.
  • De-escalated irate customers with communication skills and sales expertise.
  • Fielded customerqueries, providing clear, accurate answers to technical questions and support requests.
  • Met performance standards consistently for answer rate, handle time and service quality.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Education and Training
Ondokuz Mayıs University | SamsunBachelor Degree in Political Science And Public Administration02/2017
Dr. İlhami Tankut Anatolian High School | AntalyaHigh School Diploma06/2012
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Resume Overview

Companies Worked For:

  • Agent Au Pair Agency
  • Japan Tobacco International (with distributor)
  • Watsons Beauty Company
  • British American Tobacco (with distributor)

School Attended

  • Ondokuz Mayıs University
  • Dr. İlhami Tankut Anatolian High School

Job Titles Held:

  • Au Pair
  • Market Analyst
  • Sales Consultant
  • Sales Support Staff

Degrees

  • Bachelor Degree in Political Science And Public Administration
    High School Diploma

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