Energetic and reliable retail sales associate skilled in high-volume demanding customer service environments. Previous retail manager looking for an opportunity to use my knowledge and experience to help grow a motivated company. Personable and responsible employee with just under 5 years of experience in food service, retail, and customer service.
Asst. Manager May 2014
Worked as a team member performing cashier duties, product assistance, and cleaning.
Expressed appreciation and invited customers to return to the store.
Processed and issued money orders for customers.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Assisted customers in finding out of stock items.
Regularly sought opportunities to up sell and add on additional merchandise.
Stocked and rotated inventory regularly.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Displayed the appropriate signage for products and sales promotions.
Organized the store by returning all merchandise to its proper place.
Computed sales prices, total purchases, and processed payments.
Operated a cash register to process cash and credit card transactions.
Administered all point of sale opening and closing procedures.
Hired as an associate, and promoted into a supervisor position within 2 months of employment with the company.
Sales Associate/Bridal Point Person May 2014 to CurrentBed Bath & Beyond
Flexible schedule Accomplishments Supervised team of two or more staff members Served as key contributing member to leadership team Greeted customers upon entrance and handled all cash and credit transactions Assisted customers over the phone regarding store operations, product, promotions, and orders Assigned patrons to tables suitable for their needs and according to rotation Assisted in maintaining preparations and service areas in a sanitary condition Greeted each customer with friendly eye contact Trained new employees Promoted to assistant manager after only 7 months of employment.
Assistant Manager/Sales Associate June 2013 to August 2015Turkey Hill Minute Markets
Server January 2011 to September 2012
Accepted payment from customers and made change as necessary.
Assisted diners with seating as needed.
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
Cleaned and prepared various foods for cooking or serving.
Cleaned work areas and tables.
Cleaned up spilled food, drink, and broken dishes, and removed empty dishes and trash.
Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
Greeted guests and sat them at tables or in waiting areas.
Inspected dining and serving areas to ensure cleanliness and proper setup.
Kept drink stations clean and ready for service.
Loaded dishwashers and hand-washed items such as pots, pans, and knives.
Prepared and served hot and cold beverages.
Stocked cabinets and serving areas and refilled condiment containers.
Stocked supplies in serving stations, cupboards, refrigerators, and salad bars.
Used all food handling standards.
Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff.
Communicated with customers regarding orders, comments, and complaints.
Packaged take-out foods and served food to customers.
Provided guests with menus.
Provided customers with product details, such as coffee blend and preparation descriptions.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Suggested additional items to customers, as appropriate, to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Regularly inquired about guest satisfaction, anticipated additional needs and fulfilled further requests.
Continually kept carpets and floor clear of debris.
high school diploma : 2010Bishop John J. Snyder HSGPA: GPA: 3.8GPA: 3.8 Participated in a couple of various honor's courses. During my time there, I was involved in multiple extra-curricular activities such as Track & Field, Chorus, School Musicals, Big Brothers Big Sisters, and Yearbook Staff. I also took part in two mission trips, traveling to South Dakota and North Carolina to assist others in need
Bachelor's degree : Marine ScienceAttended Jacksonville UniversityMarine Science Did not return due to financial issues. While attending, I took a few core curriculum classes.