Experience in working in the management industry. Dependable employee with common sense and a variety of skills; able to work in fast-paced and intense environments smoothly. Demonstrates a desire to learn more and actively pursues that desire for professional development. Meets deadlines; plans and arranges activities; multitasks and directs others.
RELEVANT Created systems to effectively clean and organize a failing department.
Associate Health Information Management Director September 2014 to CurrentWORK Acadian Medical Center
debt due to uncoded medical charts from 5.8 million to the approved 2 million dollar limit in 1 month.
Assisted with creating a quality policy for scanning medical records with a 90% accuracy rate.
Assisted Public Relations Director with creating correspondence in regards to department specific information.
Established a rapport with the IT department to help alleviate issues with the Healthcare Management Systems and physician issues.
Established customer and physician relationships Works effectively with physicians and external customers concerning Health Information issues.
Created Memos and informative posters to include hospital staff on updates in Healthcare.
Designed departmental displays Implemented a process to successfully lower the backlog of loose reports and timeliness filing of charts.
Implemented a process to lower the turnaround time for physician documentation completeness for billing and coding purposes.
Created and approved a new policy for release of information.
Actively makes hiring decisions when expanding FTEs.
Gained approval from the CFO to approve PRN employees to help with back log of scanning medical records.
Created a transcription audit to ensure accuracy of transcriptionist.
Supports and Promotes the Health Systems Coding Program.
Knowledgeable and proficient in all the job duties within the department.
Actively listens, encouraging two-way communication; accepts feedback in an appropriate manner and Takes responsibility for staying informed.
And re a Nic.
le Ce le s tine 1 Forecasts/predicts; identifies and gathers appropriate resources; thoroughly researches background information.
Teaches/trains/instructs; counsels/coaches; manages conflict; helps team members set and achieve goals; delegates effectively; makes and implements decisions; enforces policies.
Head Student Worker March 2011 to May 2014
Student Employee Louisiana Tech University
LaTech Graduate S chool Admis s ions Office: Properly processing student applications and keeping up with changes updated in the student file.
Implemented a filing system that would organize current applicants and follow up students.
Calculated course hours and GPAs for acceptance into the Graduate studies program by department.
Answered telephones and served walk in customers.
Gained approval from the dean of Graduate school to redesign our department layout with new furniture and updated equipment.
Ensuring complete files can be processed for admission, contacting students with invalid or missing documentation and department tours.
LaTech S chool of Performing Arts : Assisted in stage builds, creating memorandums for various departments, and creating tickets and programs.
Answered telephones and requests from students and faculty members.
Implemented a mail sorting process for students to easily distribute to all of the departments.
Suggested creating Google docs to the dean of the School of performing arts with updates for usage fees for facility rentals, scheduling performances and concerts.
Front Desk Associate April 2010 to December 2011Choice Hotels International
Responsible for the sales and booking of hotel rooms and meeting spaces.
Great customer service provided to all customers.
Began the process of overnight associates helping with preparation of breakfast.
Managing the registration process, Handling guest check-ins and check-outs appropriately and managing accurate accounting of all rooms.
Referring guests to appropriate departments to resolve complaints or provide suggestions, Compute bills and take payments, Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.
Master of Business Administration : PresentLouisiana State University － Shreveport
Bachelor of Science : Health Informatics and Information Management, August 2014Louisiana Tech UniversityGPA: Winter Quarter Dean's Honor ListHealth Informatics and Information Management Member of Sigma Rho Alpha Health Informatics and Information Management Organization. (President, 2013-2014 Term) Member of Alpha Kappa Alpha Sorority, Inc. Student Member of the American Health Information Management Association Student Member of Health Information and Management Systems Society