assets protection resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
-Volunteer experience, concession stand for gateway High-School. handling money.
-Construction, 4 years experience. Extensive background in dry-wall and sheet-rock.
-Retail, Skilled truck associate with experience in the retail industry. Familiar with retail systems.
 -Logistics team member with over 1 year experience. Areas of expertise include, stocking merchandise on the store floor, back stocking merchandise, unloading trucks, giving great costumer service and presentation.
-Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
-Reliable and friendly, quickly learns and masters new concepts and skills.
-Passionate about helping customers and creating a satisfying shopping experience.
-Experience in planigram design and staging.
-Develops effective displays that visually enhance a variety of retail products to increase sales.
- Target/Assets Protection, Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention. -Focused on safety and security management, as well as asset recovery.
-Skilled in problem solving and conflict resolution. Security Guard equipped with excellent communication skills who consistently maintains detailed logs of important events.
-Focused Security Guard capable of acting quickly during crisis events and emergencies.
-Security Guard who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions.
-Security Guard with strong leadership skills desiring a position in safety and security management in a team- oriented environment.
-Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies.
  • Power and hand tools
  • Safety procedures knowledge
  • Effective at multi-tasking
  • Valid Colorado driver's license
  • Possesses a reliable vehicle
  • Capable of heavy lifting
  • Dependable and reliable
  • Self-motivated
  • Organizational skills
  • Excellent communication skills
  • Well organized
  • Skilled in call center operations
  • Multi-line phone operation proficiency
  • Adheres to customer service procedures
  • Persuasive speaker
  • Extensive history with predictive dialers
  • Quick learner
  • Verbal communication skills
Work History
04/2013 to 04/2014
Assets Protection University Of Utah Centerville, UT,
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Responded quickly to medical emergencies.
  • Reported incidents, accidents and medical emergencies to law enforcement.
  • Answered alarms and investigated disturbances.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
  • Answered calls and complaints involving fire, theft, accident and hazard reports.
  • Continuously monitored security cameras.
04/2012 to 05/2013
Logistics TARGET City, STATE,
  • Described merchandise and explain operation of merchandise to customers.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Facilitated monthly and quarterly physical inventory counts.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Assisted in gathering and moving materials and equipment for the assigned displays.
2012 to 08/2014
assistant Apex Spray And Drywall , ,
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Applied caulk, sealants and other agents to installed surfaces.
  • Completed tear-down of existing structures and prepared for new construction.
  • Cleared drains and downspouts and cleaned gutters.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Set ladders, scaffolds and hoists in place for taking supplies to roofs.
  • Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws.
06/2014 to Current
technical support team and emergency dispatch operator Tyco Integrated Security City, STATE,
  • Managed call flow and responded to technical support needs of customers.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
  • Answered over 100 incoming calls from national and small business customers a day.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Managed high call volume with tact and professionalism.
  • Initiated operations improvements to improve overall call center productivity.
  • Acted professionally and patiently when addressing negative customer feedback.
Expected in 2012 to to
High School Diploma:
Gateway High School - Aurora, CO
-Emergency Dispatch Operator. (EDO) completed in 2014
cash register, credit, doors, inventory, law enforcement, materials, windows, cameras, quality

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Resume Overview

School Attended

  • Gateway High School

Job Titles Held:

  • Assets Protection
  • Logistics
  • assistant
  • technical support team and emergency dispatch operator


  • High School Diploma

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