Livecareer-Resume

Asm Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing 8 years of strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team. Driven for success and doing my best!

Skills
  • Customer service
  • Team management
  • Administrative support
  • Team building
  • Inventory management
  • Planning and coordination
  • Communications
  • Process improvement
  • Problem resolution
  • Staff development
  • Issue and conflict resolution
  • Liquor regulations and compliance
  • POS systems
  • Cash drawer balancing
  • Merchandise restocking
  • Cash management
  • Loss prevention
  • Security monitoring
  • Quality control
  • Safe food handling
  • Store opening and closing procedures
  • Shift checklists
  • Team-oriented
  • Outstanding communication skills
  • Reliable
  • Accurate cash handling
  • Leadership reports
Experience
08/2018 to 05/2019 ASM Rural King | Monaca, PA,

Created agendas and communication materials for team meetings.

  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Keep records required by government agencies regarding sanitation and food subsidies.
  • Investigate and resolve complaints from customers.
  • Schedule staff hours and assign duties.
  • Review work procedures and operational problems to determine ways to improve service, performance and safety.
  • Securing company assets with proper cash handling and deposits.
  • Stocking truck orders and maintaining a clean and safe environment for customer and employees.
  • Planograms and promotions.
  • Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Customer care and enforcing policies.
01/2015 to 08/2018 Department Manager The Mitre Corporation | Honolulu, HI,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Followed all safety protocols and company processes and procedures.
  • Performed opening and closing duties as part of management team, including cash management.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Worked closely with sales associates to complete tasks.
  • Delegated work to staff, setting priorities and goals.
  • Coached, trained and mentored new team members and manager trainees.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Handled [Pre] shift overstock, restocking and inventory control.
  • Investigate and resolve complaints regarding food quality,service, or accommodations.
  • Monitor food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner.
03/2012 to 01/2015 Assistant Manager The Buckle | Mesquite, TX,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [32]-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project future demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Evaluated employee performance and developed improvement plans.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Education and Training
Expected in 04/1997 GED | Favor Alt., Guthrie, OK GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended
  • Favor Alt.
Job Titles Held:
  • ASM
  • Department Manager
  • Assistant Manager
Degrees
  • GED

Similar Resume

View All
ASM
ASM
ASM