LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking individual who offers expert support to customers & co-workers to enhance organizational efficiency and accomplish challenging targets. Well-organized, efficient and forward-thinking in multitasking to meet different demands. Talented planner, problem-solver and decisive supply manager with solid computer & social media skills. Accustomed to juggling different tasks and wearing multiple hats. Engaging and pleasant personality.

Skills
  • Time management
  • Data management
  • Customer service
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Adaptable
  • Quick learned
  • Document control
  • Schedule and calendar management
  • Project support
  • Relationship building
Work History
AMSA, 09/2020 to Current
Department Of Veterans AffairsLinthicum Heights, MD,
  • Answered multi-line phone system, making and routing over 50 patient calls a day, delivering messages to staff and greeting visitors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Participated in strategic planning for company growth.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
Cook I, 08/2019 to 08/2020
Marriott InternationalDana Point, CA,
    • Consulted with customers to understand desires and suggest best products to meet needs.
    • Guided visitors to staff members and stations with a warm, personable approach.
    • Protected business from unnecessary liability by carefully following security and safety standards.
    • Helped managers improve area operations by sharing customer feedback and contributing new ideas.
    • Managed communications between team members, customers and vendors to keep operations efficient and successful.
    • Collaborated well with team members to carry out daily assignments and achieve team targets.
    • Determined special requests from guests and prepared accordingly.
    • Helped to train kitchen staff in different job functions and provided cross-training to fully utilize available labor force.
    • Consistently cleaned, organized and sanitized food stations, equipment and utensils to protect customers from the risk of infection.
Crew-Shift Leader, 06/2015 to 06/2019
Hogan Rd McDonald'sCity, STATE,
    • Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
    • Analyzed productivity reports, assisting in managing performance.
    • Counted down drawers, accounting for all money, and took inventory of all ingredients and supplies.
    • Developed and maintained effective working relationships with team members, management, and customers.
    • Coordinated work hand offs and schedules with other Shift Managers.
    • Established clear objectives and set effective policies to achieve each target with minimal waste.
    • Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations.
    • Worked independently and teamed up with others to ensure a productive workflow.
    • Received orders at the counter or from kiosks and conducted transactions with customers.
    • Helped to train crew in different job functions and provided cross-training to fully utilize available labor force.
    • Cooked food products following established instructions for the preparation of menu items in a timely manner.
    • Cleaned and disinfected food preparation areas, workstations, and equipment.
Cook II: Academic, 02/2016 to 12/2018
Husson UniversityCity, STATE,
  • Supervised work studies to ensure completed tasks of cleaning, service, and productivity.
  • Established and maintained cordial and professional working relationships with other staff, supervisors, and customers.
  • Took and completed fast food orders of customers in a timely manner.
  • Cleaned and disinfected food preparation areas, workstations, and equipment.
  • Maintained established inventory levels and ordered stock.
  • Cooked food on grill and in fryer.
  • Also worked with team to get items out and served fast to customers.
  • Trained kitchen staff in different job functions and provided cross-training to fully utilize available labor force.
  • Assisted in planning and creating menus for the kitchen giving diners a variety of options.
Education
Bachelor of Science: International Business, Expected in 05/2025
Husson University - Bangor, ME
GPA:
High School Diploma: , Expected in 06/2014
Bangor High School - Bangor, ME
GPA:

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Resume Overview

School Attended

  • Husson University
  • Bangor High School

Job Titles Held:

  • AMSA
  • Cook I
  • Crew-Shift Leader
  • Cook II: Academic

Degrees

  • Bachelor of Science
  • High School Diploma

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