, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Hardworking individual who offers expert support to customers & co-workers to enhance organizational efficiency and accomplish challenging targets. Well-organized, efficient and forward-thinking in multitasking to meet different demands. Talented planner, problem-solver and decisive supply manager with solid computer & social media skills. Accustomed to juggling different tasks and wearing multiple hats. Engaging and pleasant personality.
Skills
Time management
Data management
Customer service
Problem-solving
Multitasking
Attention to detail
Adaptable
Quick learned
Document control
Schedule and calendar management
Project support
Relationship building
Work History
AMSA, 09/2020 to Current Department Of Veterans Affairs – Linthicum Heights, MD,
Answered multi-line phone system, making and routing over 50 patient calls a day, delivering messages to staff and greeting visitors.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Participated in strategic planning for company growth.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Kept team efficient and on-task by maintaining well-stocked and organized supplies.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
Cook I, 08/2019 to 08/2020 Marriott International – Dana Point, CA,
Consulted with customers to understand desires and suggest best products to meet needs.
Guided visitors to staff members and stations with a warm, personable approach.
Protected business from unnecessary liability by carefully following security and safety standards.
Helped managers improve area operations by sharing customer feedback and contributing new ideas.
Managed communications between team members, customers and vendors to keep operations efficient and successful.
Collaborated well with team members to carry out daily assignments and achieve team targets.
Determined special requests from guests and prepared accordingly.
Helped to train kitchen staff in different job functions and provided cross-training to fully utilize available labor force.
Consistently cleaned, organized and sanitized food stations, equipment and utensils to protect customers from the risk of infection.
Crew-Shift Leader, 06/2015 to 06/2019 Hogan Rd McDonald's – City, STATE,
Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
Analyzed productivity reports, assisting in managing performance.
Counted down drawers, accounting for all money, and took inventory of all ingredients and supplies.
Developed and maintained effective working relationships with team members, management, and customers.
Coordinated work hand offs and schedules with other Shift Managers.
Established clear objectives and set effective policies to achieve each target with minimal waste.
Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations.
Worked independently and teamed up with others to ensure a productive workflow.
Received orders at the counter or from kiosks and conducted transactions with customers.
Helped to train crew in different job functions and provided cross-training to fully utilize available labor force.
Cooked food products following established instructions for the preparation of menu items in a timely manner.
Cleaned and disinfected food preparation areas, workstations, and equipment.
Cook II: Academic, 02/2016 to 12/2018 Husson University – City, STATE,
Supervised work studies to ensure completed tasks of cleaning, service, and productivity.
Established and maintained cordial and professional working relationships with other staff, supervisors, and customers.
Took and completed fast food orders of customers in a timely manner.
Cleaned and disinfected food preparation areas, workstations, and equipment.
Maintained established inventory levels and ordered stock.
Cooked food on grill and in fryer.
Also worked with team to get items out and served fast to customers.
Trained kitchen staff in different job functions and provided cross-training to fully utilize available labor force.
Assisted in planning and creating menus for the kitchen giving diners a variety of options.
Education
Bachelor of Science: International Business, Expected in 05/2025 Husson University - Bangor, ME GPA:
High School Diploma: , Expected in 06/2014 Bangor High School - Bangor, ME GPA:
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