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Airbnb Host Resume Example

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AIRBNB HOST
Summary

I am very dedicated to customer satisfaction, rules and guidelines to business organization. I work towards business acceleration, advertising and customer service is garrenteed. Always willing to help others and diffuse problematic situations and follow chain of command. Very ambitious, hardworking and always open to new ideas.

Skills
  • Community relations
  • Reporting
  • Dining reservations
  • Special event coordination
  • Sales
  • Social media networking
  • Process improvement
  • Customer service
  • Problem resolution
  • Relationship development
  • Organization
  • Team management
  • Planning and coordination
  • Communications
  • Inventory management
  • Business operations
  • Promotions
  • Security systems
  • Supervision
Experience
03/2019 to Current
Airbnb HostAirbnb － Myrtle Beach , SC
  • Booked large groups of people for weddings, seminars, conferences and other events and offered the best available room rates.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Assisted guests at check-in, providing information on various services within the reserved area.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including turning over rooms and billing.
  • Answered all calls per visit to answer customer questions.
09/2018 to Current
Billing and Accounting Bobby Taylor Trucking LLC － Whitsett , NC
  • Maintained updated work ethic knowledge through on site meetings and evaluation of employment improvements.
  • Supported former groundsmen department by compiling paperwork and taking detailed meeting minutes.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Answered numerous calls per hour to answer customer questions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Learned costly materials and bulk orders to support office needs.
  • Delivered guaranteed service to customer locations.
  • Collaborated with others to discuss new business opportunities.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to prevent future problems.
  • Created agendas and communication materials for team meetings.
08/2018 to Current
Uber Driver Uber － Myrtle Beach, SC
  • Delivered food to customer locations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
01/2018 to 07/2018
Guest BartenderFassones Bar and Grille － Philadelphia, PA
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Managed up to 300 customers per shift while simultaneously assisting 8 restaurant servers.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by flagging.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Education and Training
Some College (No Degree): NursingHarrisburg Area Community College － Lancaster, PA
06/2009
High School DiplomaConestoga Valley Senior High School － Lancaster, PA
  • Ranked in Top 1% of class
  • Major in Certified Nursing Assistant
  • First place district Recipient
  • Third place state Recipient
01/2020
Certification : BartendingMixology 101 － Myrtle Beach, SC
Local Animal foster home

Foster local dogs and cats until rehoming is found

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Resume Overview

Companies Worked For:

  • Airbnb
  • Bobby Taylor Trucking LLC
  • Uber
  • Fassones Bar and Grille

School Attended

  • Harrisburg Area Community College
  • Conestoga Valley Senior High School
  • Mixology 101

Job Titles Held:

  • Airbnb Host
  • Billing and Accounting
  • Uber Driver
  • Guest Bartender

Degrees

  • Some College (No Degree) : Nursing
    High School Diploma
    Certification : Bartending

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