agpa resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Obtain a position with ITLB where I can maximize my computer skills, program development, and training experience.

Position #800-812-5393-VAR

  • Caregiver Background Check (CBC) system
  • Licensing Information System (LIS)
  • Computer-oriented
  • SharePoint
  • Microsoft Office software products; recent Excel training
American River College Sacramento, CA Expected in : - GPA :
Sierra College Rocklin, CA Expected in : - GPA :
  • Successful completion of MAP training
  • Department Chairperson for March of Dimes
  • CCLD Outstanding Volunteer award, 2008
City Of Bend - AGPA
Bend, OR, 07/2000 - Current

As an AGPA, I manage caseloads successfully and process exemption cases within critical time constraints. The objective is to protect vulnerable clients while granting exemption in a timely manner for those who qualify.

My knowledge of our processes and guidelines allows management to utilize me in training new staff and assist management with immediate projects. I am currently part of a pilot project work group to assist our office with improved efficiency and functionality. I am currently the lead on a project to improve our processes for Certified Family Homes. I have direct contact with staff and management, as well as our regional offices and Department staff.

Walman Optical Company - Program Technician
Bemidji, MN, 1999 - 07/2000

As a Program Technician (PT), I assisted two Disability Evaluation Analysts (DEA) with the processing and associating of all incoming mail and made medical appointments for each client.

CDSS/Child Support - Office Technician
City, STATE, 05/1993 - 1999

As the Bureau secretary, I was in charge of many aspects in the Bureau including but not limited to, personnel issues; Controlled Correspondence from the Director; and processing office memo's for the Bureau.

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Resume Overview

School Attended

  • American River College
  • Sierra College

Job Titles Held:

  • AGPA
  • Program Technician
  • Office Technician


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