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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Obtain a position with ITLB where I can maximize my computer skills, program development, and training experience.

Position #800-812-5393-VAR

Highlights
  • Caregiver Background Check (CBC) system
  • Licensing Information System (LIS)
  • Computer-oriented
  • SharePoint
  • Microsoft Office software products; recent Excel training
Accomplishments
  • Successful completion of MAP training
  • Department Chairperson for March of Dimes
  • CCLD Outstanding Volunteer award, 2008
Experience
AGPA, 07/2000 to Current
City Of BendBend, OR,

As an AGPA, I manage caseloads successfully and process exemption cases within critical time constraints. The objective is to protect vulnerable clients while granting exemption in a timely manner for those who qualify.


My knowledge of our processes and guidelines allows management to utilize me in training new staff and assist management with immediate projects. I am currently part of a pilot project work group to assist our office with improved efficiency and functionality. I am currently the lead on a project to improve our processes for Certified Family Homes. I have direct contact with staff and management, as well as our regional offices and Department staff.

Program Technician, 1999 to 07/2000
Walman Optical CompanyBemidji, MN,

As a Program Technician (PT), I assisted two Disability Evaluation Analysts (DEA) with the processing and associating of all incoming mail and made medical appointments for each client.

Office Technician, 05/1993 to 1999
CDSS/Child SupportCity, STATE,

As the Bureau secretary, I was in charge of many aspects in the Bureau including but not limited to, personnel issues; Controlled Correspondence from the Director; and processing office memo's for the Bureau.

Education
: , Expected in
American River College - Sacramento, CA
GPA:
: , Expected in
Sierra College - Rocklin, CA
GPA:

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School Attended

  • American River College
  • Sierra College

Job Titles Held:

  • AGPA
  • Program Technician
  • Office Technician

Degrees

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