adult protective services investigator iii resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Over 12 years' experience interviewing clients of diverse backgrounds.
Able to develop and implement individualized case plans.
The ability to effectively communicate in writing and orally ideas, facts and recommendations.
Establish and maintain effective working relationships with clients, professional staff and community agencies.
Excellent ability to understand, interpret, explain rules, polices and regulations.
Skills
Investigates, assesses, evaluates, documents, and provides referral of appropriate services for most complex case investigations involving vulnerable and incapacitated adults, 18 years of age or older, alleged to be abused, neglected and/or exploited.
Determines if there is a need for protective and/or social services.
Makes time sensitive contacts with client and interviews anyone who may have information regarding situation.
Writes various assessments and summaries regarding the case.
Analyzes a variety of complex documents.
Work History
06/2021 to CurrentAdult Protective Services Investigator IIIDickinson College | Carlisle, PA,
Investigates, assesses, evaluates, documents, and provides referral of appropriate services for most complex case investigations involving vulnerable and incapacitated adults, 18 years of age or older, alleged to be abused, neglected and/or exploited.
Determines if there is a need for protective and/or social services.
Makes time sensitive contacts with client and interviews anyone who may have information regarding situation.
Writes various assessments and summaries regarding each case.
Analyzes a variety of complex documents.
Delivered exceptional level of service to each customer by listening to concerns and answering questions
Actively listened to customers' requests, confirming full understanding before addressing concerns
07/2020 to 05/2021Career AdvisorEd Napleton Automotive Group | Sanford, FL,
Interview, screen and evaluate participants’ interest, education and experience to determine possible program participation.
Determine eligibility requirements
Enroll client in grant funded program
Discuss possible barriers regarding employment and provide alternatives to training and employment opportunities.
Assist customers in accessing different resources and services provided by agency and also outside community agencies when appropriate.
Maintain communication with training provider about participant in their program.
Document client progress, goals and maintain accurate records and files.
08/2019 to 03/2020Data Entry ClerkClark County School | City, STATE,
Sorting through individual student files redacting, removing and cleaning files for storage.
Updating student records in CCSD computer system.
Sorting through minimum 30 files daily
04/2018 to 11/2018Parole & Probation Specialist IIIState Of Nevada | City, STATE,
Review and assist offender in completing pre-sentence interview questionnaire.
Interview victim or victim’s family members regarding impact of crime.
Performed offender criminal history check through NCIC, SCOPE and other law enforcement agency databases.
Perform computerized risk assessment on offender.
Prepare concise and comprehensive report for Court regarding offender’s crime, social and criminal history.
Make sentencing recommendation regarding offender.
09/2016 to 01/2018Compliance Investigator IIIState Of Nevada, Business And Industry | City, STATE,
Review written customer complaints daily.
Handle walk in complaints
Investigative potential code violations.
Contact involved parties via telephone, email, in person or by regular mail.
Gather documentation and weigh evidence received to determine pertinent issues.
Interview involved parties, conduct mediation conferences to negotiate settlements between opposing parties.
Render decision on investigation conducted and write complete, concise determination in narrative format using findings of fact and final order.
Actively listened to customers' requests, confirming full understanding before addressing concerns
Used critical thinking to break down problems, evaluate solutions and make decisions
01/2014 to 09/2016Parole and Probation Specialist IIIState Of Nevada, Parole And Probation | City, STATE,
Assist offenders in completing pre-sentence interview questionnaire.
When applicable, interview victim or victim’s family members regarding impact of t crime.
Run offender criminal history through NCIC, SCOPE and other law enforcement agency databases.
Perform computerized risk assessment on offender.
Prepare concise and comprehensive report for Court regarding offender’s crime, social and criminal history.
Make sentencing recommendation regarding offender.
Education
Expected in 05/2002 to to Bachelor of Arts | Criminal JusticeSonoma State University, Rohnert Park, GPA:
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