admission counselor resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated professional with proven track record of providing excellent customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

  • Correspondence management
  • Application preparation
  • Process improvement
  • Invoicing and shipping documentation
  • Inventory management
  • Progress monitoring
  • Privacy and confidentiality
  • Presentations and public speaking
  • Statement review
  • Goal development
  • Payment coordination
  • Customer relations
  • Onboarding
  • Strategic planning
  • Report generation
  • Regulatory compliance
  • Document control
  • Coaching and mentoring
  • Data entry
  • Safety compliance
  • Team leadership
  • Educational support
  • Policy enforcement
  • Staff supervision
  • Communications
  • Problem Solving
  • Work History
    Admission Counselor, 11/2018 - Current
    Doane University Lincoln, NE,
    • Generate inquiries, applications, interviews, campus visits and commitment fees for all student populations in assigned market areas.
    • Ensure all required documents are on file before admitting a student into the University or program.
    • Process paperwork, interview applicants, and conduct follow- up activities such as email and SMS text campaigns.
    • Build and maintain relationships with admission professionals, prospective students, and their families.
    • Educate and guide families through the college admissions and financial aid process while educating them on opportunities for scholarship and success.
    • Monitor student progress throughout the college application process within assigned recruitment territories and initiate follow up as needed.
    • Schedule individual travel arrangements and report expenditures on a monthly basis.
    • Update and maintain internal tracking systems.
    HR Coordinator & Administrative Assistant, 07/2016 - 09/2017
    Greif Brothers Phoenix, AZ,
    • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
    • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
    • Reviewed job applications to identify and recommend potential candidates.
    • Directed job fairs to bring in local talent for long term and seasonal positions.
    • Evaluated timecards for accuracy on regular and overtime hours.
    • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
    • Monitored and handled all employee claims, including performance-based and harassment incidents.
    • Generated and updated complete and accurate employee files for  over 50 employees.
    • Collaborated with department managers to assess needs.
    • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
    • Addressed and resolved general payroll-related inquires.
    • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
    • Supported human resources staff with new hire orientations and monthly departmental meetings.
    • Reviewed and corrected job offer letters with management to ensure completeness and accuracy before extending offers to selected candidates.
    Operations Clerk 3, 02/2015 - 12/2015
    Wells Fargo Palo Alto, CA,
    • Prepare Wells Fargo mortgage files for imaging / validation for the San Antonio Vault Operations (SAVO) and San Antonio Image Capture (SAIC) departments.
    • Use standard matrix, guides, and work instructions to identify various documents and determine correct indexing.
    • Collaborate with team members, work directors, management and operational risk to ensure service level agreement (SLA) production and quality standards are maintained.
    • Proficient in Microsoft Office, Citrix Koufax, ICMP and 10-key.
    • Recognize and prioritize daily work flow within individual teams.
    Enrollment Coordinator & Receptionist, 08/2010 - 04/2014
    Sanford-Brown College City, STATE,
    • Helped students complete applications and navigate admissions processes.
    • Created and followed call scripts to maximize effectiveness.
    • Trained and mentored junior enrollment professionals.
    • Provided policy information and maintained enforcement.
    • Finalized and processed enrollment applications.
    • Maintained physical and electronic student files.
    • Inputted all gathered information and researched data on applicants into computer system software.
    • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
    • Sorted, received and distributed mail correspondence between departments and personnel.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
    • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
    • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
    • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
    Bachelor of Applied Science Degree: Business Management, Expected in
    Wayland Baptist University - Online,
    Status -
    GED: , Expected in 2006
    Comfort High School - , TX
    Status -

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    Resume Overview

    School Attended

    • Wayland Baptist University
    • Comfort High School

    Job Titles Held:

    • Admission Counselor
    • HR Coordinator & Administrative Assistant
    • Operations Clerk 3
    • Enrollment Coordinator & Receptionist


    • Bachelor of Applied Science Degree
    • GED

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