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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Efficient [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Accomplished [Job Title] with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise. Versatile [Job Title] offering [Number] years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for [Number]-member staff. Outgoing [Job Title] with [Number] years of experience in administrative support. Expert in [Software] with excellent [Skill] skills and typing abilities. Forward thinking and successful at managing large office organization while streamlining documentation procedures.

Work History
10/2018 to Current Administrative Professional Dlz | Logan, OH,
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and standard operating procedures.
  • Scheduled weekly team meetings, monthly trainings and daily client appointments for teams up to 20 employees.
  • Handled all business and client correspondence and requests for small businesses, ensuring client/customer satisfaction in a timely manner.
  • Arranged rapid equipment repair and maintenance with vendors.
  • Assisted business owners with organization of processes, procedures, schedules and record keeping.
10/2018 to Current Bookkeeper Ag Partners | Holstein, IA,
  • Performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, monthly balance records, vendor payments and profit and loss statements for 15 clients.
  • Accurately processed payroll for small businesses with up to 20 employees.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Organized and carried out efficient month-end, quarterly and year-end processes.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Supported [Job title]s and [Job title]s with effective correspondence management, document coordination and customer relations.
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Tracked [Type] business revenue and costs with [Software], diligently reconciling accounts to maintain high accuracy.
  • Maintained and processed invoices, deposits and money logs.
  • Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Used [Software] to accurately manage over [Number] accounts worth $[Amount].
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Input financial data and produced reports using [Software].
  • Reviewed account documentation for over [Number] accounts, rectified issues and contacted vendors about account changes.
  • Reconciled company bank, credit card and line of credit accounts every [Timeframe], investigating and resolving discrepancies to keep accounts audit-ready.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Processed payroll for [Number] employees each [Timeframe], including commissions, taxes, time off and healthcare benefits.
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using [Software] with [Number]% accuracy.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Maintained [Number]% accuracy while processing $[Amount] worth of [Timeframe] payments.
06/2014 to 10/2018 Shop Manager Novaspect | Williston, ND,
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Controlled costs by effectively negotiating with vendors, saving $[Amount] on budget per [Timeframe].
  • Managed bookkeeping, expenses and other financial aspects of business with [Software].
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Utilized [Software]to complete estimates, including materials, labor and service costs.
  • Developed and implemented employee incentive programs to promote top performance.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Tracked all pending warranty repair authorizations to avoid revenue loss and ensure timely repair in order to maintain compliance and customer satisfaction.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Improved employee and customer satisfaction through application of superior conflict resolution and problem-solving skills.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using [Type] software.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Provided new product and technical trainings from information gathered from product manufacturers and vendors
02/2015 to 06/2015 Construction Administrative Assistant Camden Property Trust | Apex, NC,
Skills

    Process optimization

  • Accounting and Bookkeeping Knowledge, Certified QuickBooks expert
  • Member, International Association of Administrative Professionals (IAAP)
  • Advanced MS Office Suite and G Suite Knowledge
  • Effective Project and Time Management
  • Exceptional organization
  • Customer-oriented
  • Superior attention to detail
  • Master schedule & calendar management
Certifications
  • Certified Quickbooks Online Pro - January 2021
  • Small Business Management Training - July 2020
  • Administrative Assistance Training - November 2018
  • Certified Quickbooks Desktop Pro - March 2019
Accomplishments
  • Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), [Date].
  • Earned "[Award]" in [Year].
  • Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Investigated, identified and reconciled account discrepancies totaling $[Number] in company savings.
Education
Expected in | College Of Southern Idaho, Twin Falls, ID, GPA:
Expected in 05/2011 High School Diploma | Burley High School, Burley, Idaho, GPA:

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Resume Overview

School Attended

  • College Of Southern Idaho
  • Burley High School

Job Titles Held:

  • Administrative Professional
  • Bookkeeper
  • Shop Manager
  • Construction Administrative Assistant

Degrees

  • High School Diploma

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