LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Full Professional Proficiency
  • Received Diplomado "Fundamentos de Docencia Universitaria" (Post Grad in Fundamentals of University Teaching) - 2016 Quality Leadership University
  • American Chamber of Commerce Panama - Board member 2015, Co-founder and Chair of the Health Committee 2012-2014
  • Board member of the American Society of Panama - 2016
  • Member of the Shriners International (provides free health care to children worldwide)
  • Member of Phi Kappa Phi Honor Society and winner of their Love of Learning Award 2017
  • Member of Golden Key International Honour Society
  • Accounts receivables
  • Billing
  • Client
  • Customer satisfaction
  • Delivery
  • Finance
  • Financial
  • Financial Accounting
  • Harvard
  • Insurance
  • Investments
  • Leadership
  • Marketing strategy
  • Market
  • Materials
  • Negotiation
  • Negotiations
  • PhD
  • Quality
  • Risk management
  • Simulation
  • Spanish
  • Strategy
  • Strategic
  • Teaching
Education
TULANE UNIVERSITY New Orleans, LA Expected in Dec 2013 Master of Finance (MFIN) : - GPA :
  • GPA: 3.83/4, Joint venture degree program with IESA (Caracas) and UniAndes (Bogota)
  • Recipient of the Scholarship of Excellence (Beca a la Excelencia)
  • FLORIDA INTERNATIONAL UNIVERSITY (FIU) Miami, FL Expected in April 2010 Master of Business Administration (MBA) : - GPA :
  • GPA: 3.95/4, Leadership Award of Excellence - Awarded by Classmates
  • Academic Award of Excellence - Awarded by Faculty
  • BABSON COLLEGE Babson Park, MA Expected in May 1999 B.S : Business Administration, Investments and Entrepreneurial Studies - GPA : Magna Cum Laude Graduate
    UNIVERSITY OF THE CUMBERLANDS Florence, KY Expected in PhD. In Business: Specialty in : Entrepreneurship - GPA :

    GPA: 4.0/4.0

    Work History
    Marquette University - Adjunct Professor
    Milwaukee, , Panama 06/2018 - Current
    • Teach FIN 3244, Fundamentals of Financial Markets, Investments and International Financial Markets.
    • Wrote and modernized course materials, including syllabi, assignments and exams and facilitated student understanding of the financial system with stock market simulation.
    • Utilized various methods, including exams, quizzes and assignments to assess student comprehension and monitored student performance using automated reporting system.
    Marquette University - Adjunct Professor
    Milwaukee, , Panama 01/2017 - Current
    • Instruct business students in classes such as Principles of Management and Financial Accounting.
    • Utilize Harvard Business School cases to facilitate the learning process.
    • Aided in migration of technological options and course materials for [Subject] and [Subject] software to add better functionality for students and faculty members.
    Marquette University - Adjunct Professor
    Milwaukee, WI, 01/2016 - Current
    • Teach Professional Experience (BUSX 460), an innovative and experiential learning course that integrates knowledge and theory learned in the classroom with the real-life experience of a professional internship.
    • Currently teaching BUSX 460 to students on the main campus in an online synchronous format, utilizing Blackboard, Panopto, WebEx and several instructional methodologies to keep courses fresh and engaging.
    • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
    Arthur J Gallagher & Co. - Administrative Consultant
    Lexington, , Panama 01/2008 - Current
    • Successfully managed negotiation, contracting and transition with TPA representing 14% of hospital billing, capturing 78% of market share and increase billing by 50% ($2,000,000).
    • Design and develop a risk management strategy for the hospital, including specialized insurance products and an interest rate SWAP, which was used to finance major hospital expansion.
    • Member of team used to identify and qualify potential acquisition targets for growth.
    AMERICAN HOSPITAL MANAGEMENT COMPANY - Vice President
    City, , Panama 01/2002 - 12/2008
    • Engineered complete financial turnaround of company, taking it from losing over $100,000 a year to breakeven within 8 months and profitability in 14 months.
    • Developed and implemented strategic plan to expand the market and product line of the company after the departure of key executives, including complete redesign of marketing strategy, selection of the target market and all promotional activities.
    • Developed pilot project with large insurer to expand direct billing agreement to include additional services, increasing revenue by over 50%, utilization and customer satisfaction.
    • Lead the negotiations and collections effort for a client hospital with over $2,000,000 in accounts receivables with a US payer.
    • Though a multistage solution, including key delivery dates, was able to keep the program operational and billing while bringing down receivable from over 180 days to under 50 days within a period of 9 months.
    Work History
    FLORIDA STATE UNIVERSITY - Adjunct Professor
    Panama City, Panama, 06/2018 - Current
    • Teach FIN 3244, Fundamentals of Financial Markets, Investments and International Financial Markets.
    • Wrote and modernized course materials, including syllabi, assignments and exams and facilitated student understanding of the financial system with stock market simulation.
    QUALITY LEADERSHIP UNIVERSITY - Adjunct Professor
    Panama City, Panama, 01/2017 - Current
    • Instruct business students in classes such as Principles of Management and Financial Accounting.
    • Utilize Harvard Business School cases to facilitate the learning process.
    TOWSON UNIVERSITY - Adjunct Professor
    Towson, Maryland 01/2016 - Current
    • Teach Professional Experience (BUSX 460), an innovative and experiential learning course that integrates knowledge and theory learned in the classroom with the real-life experience of a professional internship.
    • Currently teaching BUSX 460 to students on the main campus in an online synchronous format, utilizing Blackboard, Panopto, WebEx and several instructional methodologies to keep courses fresh and engaging.
    HOSPITAL NACIONAL - Administrative Consultant
    Panama City, Panama, 01/2008 - Current
    • Successfully managed the negotiation, contracting and transition with a TPA representing 14% of hospital billing, capturing 78% of the market share and increase billing by 50% ($2,000,000).
    • Design and develop a risk management strategy for the hospital, including specialized insurance products and an interest rate SWAP, which was used to finance a major hospital expansion.
    • Member of team used to identify and qualify potential acquisition targets for growth.
    AMERICAN HOSPITAL MANAGEMENT COMPANY - Vice President
    Panama City, Panama, 01/2002 - 12/2008
    • Engineered a complete financial turnaround of the company, taking it from losing over $100,000 a year to breakeven within 8 months and profitability in 14 months.
    • Develop and implement a strategic plan to expand the market and product line of the company after the departure of key executives, including complete redesign of marketing strategy, selection of the target market and all promotional activities.
    • Developed pilot project with large insurer to expand direct billing agreement to include additional services, increasing revenue by over 50%, utilization and customer satisfaction.
    • Lead the negotiations and collections effort for a client hospital with over $2,000,000 in accounts receivables with a US payer.
    • Though a multistage solution, including key delivery dates, was able to keep the program operational and billing while bringing down receivable from over 180 days to under 50 days within a period of 9 months.
    Accomplishments
    • PROJECT CHILE Santiago & Chillan, Chile.
    • Selected to participate in a grant program (Aug 1999 - July 2000) developed in partnership with the international business community to promote and increase understanding of world business, global awareness, and Spanish language skills.
    • Project Chile was intended to provide technical import-export skills, fluency in Spanish, an acquaintance with Chilean culture, and professional work experience.
    Skills
  • Accounts receivables, billing, client, customer satisfaction, delivery, finance, Financial, Financial Accounting, Harvard, insurance, Investments, Leadership, marketing strategy, market, materials, negotiation, negotiations, PhD, Quality, risk management, simulation, Spanish, strategy, strategic, Teaching
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    School Attended

    • TULANE UNIVERSITY
    • FLORIDA INTERNATIONAL UNIVERSITY (FIU)
    • BABSON COLLEGE
    • UNIVERSITY OF THE CUMBERLANDS

    Job Titles Held:

    • Adjunct Professor
    • Adjunct Professor
    • Adjunct Professor
    • Administrative Consultant
    • Vice President

    Degrees

    • Master of Finance (MFIN)
    • Master of Business Administration (MBA)
    • B.S
    • PhD. In Business: Specialty in

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