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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Adaptable and enterprising restaurant professional with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Multi-talented self starter and team player. Flexible with meeting new challenges and tackling changing priorities in creative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, a versatile Actor with background in Film, Television and Theater.

Accomplishments
  • Professional Actor for 30 years with lead roles in Movies, TV, Commercials and on Broadway
  • SAG-AFTRA member since 1996.
  • AEA member since 1996.
  • School of Bartending Certificate 1991
Skills
  • Customer Relationships
  • Customer Communication
  • Team Leadership
  • Efficiency and Time Management
  • Dependable and Trustworthy
  • Verbal and Written Communication
  • Product and Service Knowledge
  • Consulting with Customers
  • Client Needs Assessment
Work History
06/1991 to Current Actor Department Of Defense | Southport, NC,
  • Acted in a number of TV, Film and Broadway productions.
  • Collaborated with directors, producers, writing staff and performance teams to determine optimal performance strategies and perfect approaches.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Attended various auditions with excellent success rate.
12/2008 to 11/2017 Floor Manager / Waiter / Bartender The Paradies Shops | Columbus, OH,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Made personal recommendations for customers by sharing product knowledge.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
05/1996 to 08/2000 Catering Manager / Bartender / Waiter Senior Lifestyle Corporation | Effingham, IL,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Orchestrated positive customer experiences by overseeing every area of event operations.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
08/1998 to 12/1999 Waiter The Nielsen Company | State College, PA,
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
03/1996 to 09/1996 Server/Bartender Michael's Restaurant | City, STATE,
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Applied comprehensive knowledge of wine.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and Claire repeat business.
07/1997 to 03/1998 Server Time Cafe | City, STATE,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
03/2021 to 09/2021 Store/Product Manager Alive And Well Health Food Store | City, STATE,
  • Supervised guests at front counter, answering questions regarding products.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Protected store from loss or theft by setting and enforcing clear security policies.
05/1998 to 09/1998 Field Representative Bacardi USA/Turi Vodka | City, STATE,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Conducted On-site studies and research to determine customer purchasing patterns and preferences.
  • Attended events to network among interested parties, generate leads and improve customer acquisition.
  • Connected with customers to assess satisfaction and resolve service issues.
01/2016 to 03/2016 Movie Producer Golden Boy | City, STATE,
  • Planned video shoots in studio and remotely by managing production through stages to completion.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Coordinated with producers, director and coached on-set talent.
  • Collaborated with Casting Director to hire talent.
  • Directed scenes when needed.
05/2018 to 06/2019 Acting Instructor The Shubert Org. / Broadway In Motion | City, STATE,
  • Met needs of different students by adapting teaching materials and methods.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Organized activities to promote learning and increase student enjoyment.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Educated students on acting and improvisation by applying variety of instructional techniques within hands-on curriculum.
  • Maintained energy and enthusiasm in fast-paced environment.
05/2022 to Current Uber Partner Uber Eats | City, STATE,
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Adhered to tight schedule and met departure and arrival deadlines.
Education
Expected in 06/1995 Bachelor of Fine Arts - Acting | Acting University of North Carolina School of The Arts, Winston-Salem, NC, GPA:
  • Professional Development: Acting in Major productions
  • Relevant Coursework: Acting, Writing, Directing & Producing
Expected in 01/1991 Bachelor of Arts | Acting/Communications University of Florida, Gainesville, FL GPA:
  • Relevant Coursework: Acting/Communications
  • Professional Development: Acting in major productions
  • Tau Epsilon Phi Member
Affiliations

Member: Screen Actors Guild, Actors Equity Association

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Resume Overview

School Attended

  • University of North Carolina School of The Arts
  • University of Florida

Job Titles Held:

  • Actor
  • Floor Manager / Waiter / Bartender
  • Catering Manager / Bartender / Waiter
  • Waiter
  • Server/Bartender
  • Server
  • Store/Product Manager
  • Field Representative
  • Movie Producer
  • Acting Instructor
  • Uber Partner

Degrees

  • Bachelor of Fine Arts - Acting
  • Bachelor of Arts

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