An accomplished self starting professional with 11 years office experience ready to join a company to provide my extensive variety of impeccable skills. Proficient with several computer programs but not limited to: Quickbooks, Word, Excel and Power Point. Fast learner and can quickly incorporate and implement new procedures to maximize efficiency and productivity. I posses outstanding verbal, written, and interpersonal communication with the ability to type 50+ words per min.
Accounting operations professional
Invoice coding familiarity
Accounting procedures consultant
Advanced bookkeeping skills
Strong communication skills
Superior attention to detail
Impeccable customer service
AccountingChevrolet Car Dealership - Carlsbad, Ca03/2013 - 11/2016 Key holder accountable with all safe handling and daily bulk deposits; accounts receivable and tracking expenses; key asset to administration by assisting in supervising office operations, daily data entry and the report generation of car sales; filed correspondence with DMV and insurance companies; providing service via telephone; and controlled office inventory. All while maintaining the highest level of customer service to each and every customer!
Lead Scheduling & Reservations Coordinator Barona Resort and Casino - Lakeside, Ca05/2011 - 01/2013 Provided excellent customer services for all guest at the casino and resort; created and maintained a strict schedule for the reservations department's VIP guest as well as the restaurants; provided feedback to guest and upper management to help them accommodate and exceed the guest's expectations! Make each guest feel like family as well as giving them the most memorable experience, by projecting a positive image and energy while going above and beyond the standards set by our competitors.
Account Supervisor/Office ManagerP.A.C Heating & Air conditioning - Lakeside, Ca10/2008 - 03/2011 Managed front office; personally serviced high-end customer accounts; supplied weekly status reports pertaining to customer contract renewals, service orders; personally answered and filtered 100+ in/out bound calls daily; marketed the company by telephone as well as maintained bulk list mailing data; coordination installations, clients, vendors and venues. Insuring that each and every client was completely satisfied and very well taken care of in time of need, repairs, maintenance, installations, and service!
Inventory ManagerAlbertson's Grocery Store - Lakeside, CA07/2005 - 08/2008 Managed inventories; re-ordering of all store products merchandise and supplies; in charge of proper labeling, pricing, stocking, and merchandise. I also developed and implemented the '' IF WE DON'T HAVE IT, I WILL FIND IT FOR YOU.'' Program, that was used for marketing, as well as satisfying our customers request, wants, and needs! Happy customers was my top priority and re-peat customers was my goal!
Business Administration: San Diego State University - San Diego California2005
High School Diploma: El Capitan High School - Lakeside California2003