Highly motivated, energetic with excellent people skills, attention to detail, problem solving skills, and a solid sales and customer service background looking to obtain a career as an Account Manager for Lawrence Transportation PROFESSIONAL STRENGTHS
* Recognized for establishing and building referral contacts to create a referral pipeline to generate sales to increase revenue growth. Excel in developing sales "plan of action" with excellent account management strategies and follow-through
* Solid background in marketing and sales. Very "team oriented". Consistently earn company recognition for sales achievements
* Proven track record in successful strategy planning, design, modification and implementation of marketing initiatives.
* Exceptional communication, presentation, negotiation and networking skills. Can be counted on to represent the organization effectively
* Demonstrated ability to develop excellent rapport with clients, creating a large and loyal customer base
* Excellent organization skills, energetic, fast learner, self-motivated and professional
* Proficient in Microsoft Office applications
* Ability to analyze material and information and execute decisions from analysis
* Effectively communicate with others from different backgrounds in a team setting
* Ability to meet the demands of an organization with a "balanced" approach and prioritize effectively
* Successfully able to communicate subject matter in writing and logical order to support positions and conclusions.
01/2015 - Current
Identifying and developing prospects through active lead and referral process.
Building and maintaining relationships through continuous contact with existing customers to ensure quality of products and services.
Client acquisition through a thorough needs assessment and determining product placement for revenue growth.
Establishing an inside sales policy that enabled the company to work with better paying customers and avoid insolvent ones who were "slow paying".
Sell a variety of chemicals to be used in different industries.
Keep management informed by submitting activity and results reports, such as weekly call reports, and annual territory growth plans.
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandizing techniques.
Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales.
Resolve customer complaints by investigating problems; developing solutions; preparing reports, and making recommendations to management.
Develop and grow the commercial relationships of assigned leading industrial customers while prospecting for new accounts to increase market penetration.
Manage sales pipeline to drive new business opportunities to commercial success.
Forecast sales to enable operations planning, introduce product innovations and maintain active memberships.
First year profits up an average of 45% from the previous year(s) and increased growth share at existing customers.
Over 150 new buying customers in less than a year by developing new customers and new markets.
Selling individual health insurance plans to customers via inbound calls
Making outbound calls to prospects daily to ensure revenue growth
Ensuring appropriate underwriting closing time by communicating with underwriters and customers about necessary medical health information.
300% above goal at cross selling specialty products such as life insurance, vision and dental
Met sales goal first month.
01/2012 - 01/2013
United Healthcare Group
Portfolio Sales Medicare and Retirement
Top Producer - 5% in the company and during Annual Open Enrollment selling over 485 Medicare plans in 8 weeks
Client acquisition through a thorough needs assessment and positioning of Medicare products
Tracking and maintaining an existing book of business to ensure proper and efficient closing
Consistent prospecting and cold calling to discuss Medicare insurance plan options resulting in increased revenue.
01/2006 - Current
01/1998 - 01/2006
Wachovia － Roanoke, VAHealth and Life and Property and Casualty Agent
Collaborate with Human Resource Managers and Business owners to develop and design employee benefits plans to complement and enhance their existing traditional benefit offerings
Research develop and put into action a business plan with consistent prospecting and cold calling to increase Book of Business
Earned new agent awards, Fast Start, Super Fast Start and Triple Crown writing $75,000 in annual premium first 40 weeks
Maintain client retention through constant contact and follow up, claims and quality customer service
Contract appointments to write insurance policies with over 50 insurance companies nationwide.
Successfully market financial products and services.
Directly responsible for increasing Book of Business through new business development and account penetration.
Promote and build internal/external referral sources through relationship building, training, and motivating.
Achieve sales growth through assertive sales and marketing plans, attentive account management, cold calling, referrals, and reliable follow-ups.
Consistently exceed yearly goals for Incentive Revenue Performance, Investment Product Referrals, Deposit Products, Total Loan Volume, and Life/Disability Insurance for Credit Products.
Rated top 5% of Wachovia, consistently closing over 1.5 million in loans monthly.
Numerous "Gallup 7" Awards (highest ranking by customers for customer service experience).
Earned numerous awards for top sales performance-one of 20 national winners of sales trip and awarded "Senior Financial Specialist."
Trained, developed, and mentored new employees to maximize sales and product growth-earning 40+ "Shared Success" awards.
Education and Training
Radford UniversityRadford, VABachelor of Business Administration: AccountingAccounting
Volunteer-Meals on Wheels Rescue Mission and Thrasher House, Society for Human Resources Management, BNI, Fast Training, and Synergy Sessions.
account management, benefits, book, business plan, closing, cold calling, Credit, Resolve customer complaints, Client, customer service experience, customer service, delivery, Direct Sales, Fast, Financial, Human Resource, inside sales, Insurance, marketing plans, market, needs assessment, new business development, organizing, policies, positioning, pricing, Producer, quality, relationship building, Research, Selling, Sales, underwriting, vision