United States Veteran looking to pursue further education in Veterinarian Technician field. Hard-working, multi-tasking Executive Secretary with outstanding telephone, scheduling and documentation skills. Always punctual, and exudes a consistent professional attitude. Flexible, and easily adapts to change.
Strong Verbal Communication
Attention to detail
YeomanSep 2013 to Sep 2017 United States Navy － San Diego, CA
Drafted military and nonmilitary correspondence.
Prepared registered and certified mail for dispatch.
Sorted and routed incoming correspondence and messages.
Operated and maintained communications equipment.
Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the office to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Demonstrated tenacity and unwavering commitment to every task.
Computer OperatorApr 2012 to Aug 2013 Vanguard Veterinarian Associates － San Antonio, TX
Oversaw the daily performance of computer systems.
Managed the dispensing of various flea and tick preventative medications as well as heartworm medication.
Assisted in the handling of animals.
Provided excellent customer service.
Dedicated over 15 hours to The Barking Lot Dog Shelter by cleaning kennels, feeding, walking, and bathing.