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xfinity resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.

Skills

● Inventory Control

● Shipping and Receiving

● Purchasing

● Teaching other/TPO

● Problem Solving Strength

● Oral Communication

● Personnel and Human

Resource

  • Performance improvement
  • Customer Relations
  • Performing filing, receptionist, and other general clerical and office support functions.
  • Understanding of grammar, spelling, capitalization, punctuation, and terminology commonly used in office settings to prepare handwritten drafts or voice recordings correctly.
  • Knowledge of electronic typewriters, word processors, microcomputers, and computer terminals, as well as printers and modems.
  • Review documents and records for completeness and accuracy using knowledge of military personnel rules, procedures, and operations.
  • Staff Training
Work History
07/2021 to Current Xfinity Ball Corporation | Fort Atkinson, WI,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Analyzed quality control assessment findings and developed and implemented methods to improve performance.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
11/2016 to 11/2020 Logistics Specialist Repligen Corporation | Auburn, MA,
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activitie
  • Incorporate eval process
  • Maintain strong reports for the division officer
  • Muster Petty Office that maintain an alpha roster and social roster for all assigned or attached personnel in department
  • Dispose personnel records and documents in accordance with current Naval regulations and directives
  • Worked with customers to integrate processes and correct issues.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags
  • Issued timely and accurate responses to both internal and external inquiries
  • Produces weekly and monthly status report during deployment for division officer
  • Achieved team goals by guiding employees in coordinating and deploying best practices
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Provided customers with status updates for tracked packages.
  • Services rendered and duties performed assist with initiating, processing, and reviewing variety of personnel actions
  • Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
  • Assures accuracy of data and compliance with regulatory requirements for awards program. Examines for typographical errors,types cover sheet, types certificates, maintains permanent order numbers, and contacts departments if there are corrections, missing information, or paper needed.
  • Manages internal office and management controls in order to ensure maximum efficiency and adherence to regulations, policy statements, and SOPs. Assists other departments and satellite clinics with office and administrative procedures.
12/2006 to 11/2016 Quality Control Inspector Walmart | City, STATE,
  • Tracked and managed transfer paperwork such as packing lists.
  • Coordination and planning skills to achieve results according to schedule
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded
  • Inspected outbound shipments and conducted random sampling of product quality
  • Recorded defects and coordinated issue resolution with development team and functional leads
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Monitored performance and generated reports detailing quality of product and defect rates
  • Created and deployed best practices to improve efficiency and reduce defects
Education
Expected in 06/2016 to to Bachelor of Arts | Business Management American Public University SystemCharles Town, Charles Town, WV, GPA:
Expected in 03/2021 to to Bachelor of Arts | Human Resource American Public University SystemCharles Town, , GPA:
Additional Information
  • Awards , Navy and Marine Corps Achievement Medal Military Outstanding Volunteer Service Medal Good Conduct Medal Active GW-Terrorism Expeditionary National Defense Service Medal GW-Terrorism Service Medal

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Resume Overview

School Attended

  • American Public University SystemCharles Town
  • American Public University SystemCharles Town

Job Titles Held:

  • Xfinity
  • Logistics Specialist
  • Quality Control Inspector

Degrees

  • Bachelor of Arts
  • Bachelor of Arts

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