Workday Engagement Manager Resume Example
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WORKDAY ENGAGEMENT MANAGER
PROFESSIONAL SUMMARY
Seasoned management professional with experience directing cross-functional teams of technical experts to analyze systems and processes and implements infrastructure improvements. Recognized for leadership in planning, scheduling, crisis and risk management, and definition of scope for information systems projects. Proven record developing solutions that improve effi- ciency of IT and business operations. Demonstrates successful track record for completing diverse range of complex projects. Maintained status reporting & communications to stakeholders in addition to being a resource for process and tools. Proficient in managing integration, upgrade, and consulting projects. Experienced in close interactions with key management, internal customers/users, and multi-site locations of client companies. Sourced vendor negotiated contracts and managed budgets. Su- perb written communications, interpersonal and organizational skills. AREA OF EXPERTISE Project Management Change Control Diverse Market/Industry Knowledge Client / User Relations Risk Management User/Staff Training & Presentations Integrations/Migrations/Mergers/Acquisitions Business/Project Strategy & Direction Requirements/Specifications Gathering Technical & Business Solutions Resource Management Employee Benefits Knowledge Cross Functional Team Leadership Systems Design & Development
Skills
| Software Applications/Databases: Microsoft Office 2016 (Word, Excel, Microsoft Project, PowerPoint, Visio, Access) ; Live Meeting, HRIS, SharePoint, Workfront; SQL, Crystal Reports, Clarify(CRM); Workday, ADP Enterprise, ADP PCPW, ADP Workforce Now; HCM, Benefits, Payroll, Time, Leave Management, Recruiting, Performance, FSA, COBRA |
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Work History
KainosWorkday Engagement Manager | Paris , TX | September 2015 - Current
- Managed design, strategic planning and development of multiple Workday cross-functional projects from.
- initiation to deployment phases.
- Responsible for working with project sponsors, functional managers, tech-.
- nical analyst and other IT resources to create and manage the scope, budget, schedule and deliverables to.
- complete the project.
- Developed and managed project plan with project tasks and resource requirements.
- Performed risk management to ensure issues and risks are identified, understood early and dealt with in a manner that mitigates surprises, risk to scope, cost, and schedule.
- Provided project status communication to project team, stakeholders, functional managers, and executive team in weekly status meetings utilizing project reporting and metrics.
- Managed lessons learned and project closing to ensure impactful lessons learned are embedded in ongoing evolution of the PMO process.
- Provided soft-sales (up-selling opportunities) to client base and articulated business development opportunities to appropriate channels,.
- Coordinated with systems partners to finalize designs and confirm requirements.
Jacobs Engineering Group Inc.Senior Project Manager | Santa Fe , NM | December 2006 - September 2015
- Managed design, strategic planning and development for Workforce Now Implementation projects.
- Instru- mental in providing architecture expertise to clients on appropriate IT solutions including system analysis reviews and managed client requirements.
- Established rapport and strong communication with internal and external stakeholders for each project.
- Responsible for budget analyses and management of service agree- ments between clients, vendors and sales team, including delivery times, content, and other negotiated con- tract details.
- Established and managed project plans, determined resource requirements and coordinated the in- tegration efforts of third parties (HRIS managements and payroll systems).
- Performed Risk Management planning, identification, analysis and mitigation plan.
- Developed relationships with multiple ADP partners (Payroll, TLM, Benefits, etc.) to achieve a common goal within the scope of the project.
- Authored process improvement for migrating clients from PC based to web-based system which streamlined staff responsibilities and increased overall production by 40%.
- Managed resource planning, cost estimating, and budgeting; planning, monitoring, and controlling changes to the project baseline.
- Established, nurtured and maintained client relationships as a result of extensive interaction and strong communications skills.
- Consistently achieving over 100% of planned production target.
- Recommended architectural improvements, design solutions and integration solutions.
Bickford Senior LivingNational Account Project Services Consultant | Muscatine , IA | February 2004 - December 2006
- Managed operational projects for National Accounts clients' (i.e.
- Carmax, PepsiCo, ING, Comcast) usage of.
- Enterprise System.
- Acted as a consultant for client operational projects to achieve optimum productivity and.
- efficiency with Enterprise while maximizing profit, and corporate goals.
- Conducted operational reviews to.
- obtain measures for client surveys and revenue retention.
- Successfully deployed over 20 ADP Enterprise software implementation projects along with providing ongoing client support.
- Managed IT staff productivity for supporting add on service project initiatives to ensure timely execution, completion and quality assurance resulting in $4.5 million in 2005 fiscal revenue.
- Ensured resolution of critical service issues; ensuring executive level visibility through project sta- tus reporting.
- Developed and fostered interpersonal relationships with executives, resulting in successful client retention.
- Supported ADP sales and marking efforts, establishing successful internal business relations and increased revenue.
RealpageImplementation Consultant | Irvine , CA | January 2003 - January 2004
- Executed planning, scheduling, and controlling of the activities on moderate to complex implementations on.
- the SourceWeb HCM system.
- Ensured project deliverables were provided on time, within budget and in.
- accordance with client specifications.
- Established and managed project plans using Microsoft Project, determined the resource require- ments and coordinated the integration efforts of third parties (HRIS managements and payroll sys- tems).
- Performed analysis and documents client requirements for HCM, Payroll & Benefits.
- Spearheaded system analysis and documentation of client requirements by gathering information from a variety of resources, such as interviews and documentation review.
- Discussed approaches to plan design and developed necessary recommendations.
- Accountable for accurate data mapping and standardization.
- Determined the appropriate conver- sion/testing of data files.
- Established rapport and strong communication with internal and external stakeholders for each project.
- Consulted the client on functional system design, policies, regulation and compliance management.
- Honed training for clients on Ceridian products through webinars and live meeting.
Education
Bachelor of ArtsPolitical ScienceUNIVERSITY OF MARYLAND BALTIMORE COUNTY
WORKDAY
Workday Project Management Certification
Workday Life Cycle Deployment Program Certification
Workday HCM Certification
Certifications
- Workday PM Certification
- Workday LDP Certification
- Workday HCM Certification
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Resume Overview
School Attended
- UNIVERSITY OF MARYLAND BALTIMORE COUNTY
Job Titles Held:
- Workday Engagement Manager
- Senior Project Manager
- National Account Project Services Consultant
- Implementation Consultant
Degrees
- Bachelor of Arts Political Science
WORKDAY Workday Project Management Certification Workday Life Cycle Deployment Program Certification Workday HCM Certification
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