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Women Soft lines Manager Resume Example

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WOMEN SOFT LINES MANAGER
Career Overview

Highly enthusiastic customer service professional with 8 years client interface experience.

Personable and responsible Cashier with three years in retail and customer service. Solid team player with upbeat, positive attitude.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.


Core Strengths
  • Strong organizational skills
  • Courteous demeanor
  • Energetic work attitude
  • Opening/closing procedures
  • Markdown/promotional procedures
  • Active listening skills
  • Seasoned in conflict resolution
  • Inventory control familiarity
Accomplishments

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking 

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
April 2006 to CurrentUS Air Force Reserves － Dover, DE
  • Memorial Affairs Provided active-duty personnel lodging, dining, mortuary, and fitness to help them deal with their duties.
  • Fitness center offers a wide variety of equipment, programs, and a blend of cardiovascular, circuit weight training and free weights machines for all levels; it is equipped with a sauna, whirlpool, racquetball court, and a weight room.
  • Manage and maintain temporary or permanent lodging faculties, such as small apartment houses, hotels, and registers guests.
  • Collects rents and records data pertains to rent funds and expenditure.
  • Provides telephone answering service for tenants, delivers mail and packages, and, answers inquiries concerning travel routes, recreational facilities.
  • Within the dining facility prepared a variety of food and according to customer orders.
  • Perform a wide variety of administrative support for the USAF Dover Port Mortuary.
  • Utilize the highly specialized Mortuary Operations Management System (MOMS), Armed Forces Medical Examiner Tracking System (AFMETS), Defense Casualty Information Processing System (DCIPS), and all other maintenance system in support Port Mortuary functions.
  • Vast knowledge of all policies, phases, regulation of Mortuary programs and maintained a hard copy of each case file in the MOMS system.
  • Responsible for downloading AFMETS release document for case number assigned MOMS.
  • Create incident files in MOMS.
  • Monitor remains positive identification.
  • Provide logical association of the remains' ID number and release of name.
  • Authenticate and verify 100% accuracy and obtain second verification prior to disseminating release documents to branch of service and shipment of remains.
  • Store data into MOMS and AFMETS for immediate update to HQ level servers for use by all specialists within the Office Armed Force Medical Examiner and service liaison's office.
  • Provide all required information for final destination shipment.
  • Arrange with TMO an escort, determine mode of travel, check for any special shipping requirements when going to overseas countries, verify shipping data requested, status remains in-house, escort availability and readiness, update MOMS data files, forward all required documentation and schedules.
  • Apply all knowledge of DOD instruction, policy and procedure as it applies to specific missions.
  • Maintain a financial accountability/track cost data report of all post cost which incurred for each remains into the MOMS system, to include contractor and government costs, expenditures such as caskets, urns, air trays, transportation, interment/cremation, clothing, flags, etc.
  • and prepare documents for resource advisor actions.
  • Control supply orders, track expenses, validate and compile listing of office supply requirements and create purchase orders.
  • Plan and organize work and meet deadlines; establish effective working relationships with individuals, groups, and the public with courtesy and respect.
  • Interpret and apply public law, all service branch instructions and regulations, DOD/MAJCOM directives, and USAF policy directives related to mortuary operations and activities.
  • In depth knowledge of word processing, automation software functions, Microsoft Office, MOMS, AFMES, and the DCIPS to support Port Mortuary operations.
  • Excellent written communication skills to include variety of textual documents such as letters, reports, memos, and forms letters, assuring correct punctuation, grammar are properly arranged on typed statistical material.
  • I also submit ideas for system upgrades, test end product, provide feedback; identify need for changes and prioritize recommendations as required in support of the Air Force Mortuary Affairs Operation needs.
Women Soft lines Manager
March 2008 to January 2009K-Mart － Virginia Beach, VA
  • Entry-level role often entails maintaining a store department's appearance, stocking merchandise, and ensuring displays and racks remain in good order.
  • This may include accessing the stockroom, and straightening merchandise after customers have looked at or tried on clothing.
  • As an entry-level employee, ensuring clothing and other soft lines are in their proper order, such as sorting by size, and location will make it easier for customers to find items.
  • Meeting customers and quickly developing rapport, as well as having an in-depth knowledge of all the department's products and their placements is needed for a retail sales position in the soft lines department.
  • Sales lead manager's work together with advertisers and marketers to reach out to customers.
  • When potential sales leads are discovered, the manager ranks these leads based on criteria set forth by the marketing department in order to determine which leads will be the most likely to be converted to customers.
  • This rating is often done using information that is collected by the sales department.
  • Based on rankings, the sales leads manager spends time building relationships with these potential clients.
  • When leads have been converted into sales, the sales lead manager checks up with other departments to make sure that the client is being processed properly.
Cashier
April 2013 to CurrentStateline Corp: Dixieland － New Church, VA
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Assisted customers with store and product complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Educational Background
High School Diploma : 2004Arcadia High School － Oak Hall, VA
Liberal StudiesLongwood University － Farmville, VA

Liberal Studies

Community College of Air Force; Services Technology － Dover AFB, De
Skills

Cash handling

Professional and friendly

Careful and active listener

Multi-tasking

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Resume Overview

Companies Worked For:

  • US Air Force Reserves
  • K-Mart
  • Stateline Corp: Dixieland

School Attended

  • Arcadia High School
  • Longwood University
  • Community College of Air Force; Services Technology

Job Titles Held:

  • Women Soft lines Manager
  • Cashier

Degrees

  • High School Diploma : 2004
    Liberal Studies

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