Results-driven, newly certified IT professional able to handle highly stressful situations with poise. Educated in traditional and progressive troubleshooting techniques. Excels in technological subjects via one-on-one, virtual meeting, lecture and/or technical writing. Possesses a mind that is optimized for discovery exercised in precise problem solving. Pursuing a role performing IT help desk/support and customer services for clients. ACCOMPLISHMENTS
3+ years of experience project management utilizing Agile methodologies, cost reduction, business operations, track and reviewed process change proposals requests, knowledge of policies, techniques and procedures accustomed to the modern-day job site. Is proficient and comfortable in customer service, risk analysis and project closeout.
As a Staff Sergeant consistently demonstrated the ability to lead strategic and organizational initiatives through policy implementation and change management. Ability to manage multiple teams to cohesively foster a productive environment. To include effective delegation and add profitability to any facet of individual or team output.
As a Wind Turbine Technician produced results as a driven leader with the ability to multi-task in a fast-paced environment. Excellent oral and written communication skills with strong commitment to meeting deadlines. Dedicated to problem solving and inspiring team members to produce their best work.
Microsoft Office Suite including MS Excel, MS Word, MS Outlook, MS PowerPoint and MS Project
Attention to Detail
Contract Requirements Gathering
Safety, OSHA 10/30 (training)
Crisis Management, Scheduling
Excellent customer service, Six Sigma
Linux, Strategic Planning
Maintenance schedule, TCP/IP
Management, Team management
Training, Time Management
MS Excel, Troubleshooting
Microsoft Office Suite, Wiring diagrams
Microsoft windows 8
Wind Turbine Technician II 02/2015 to 03/2016VestasRio Vista, CA
Climbed towers daily to inspect, troubleshoot and repair turbine equipment when assigned. Maintained focused utilizing time management to ensure two turbine per week quota.
As team lead ensured Lock-out, Tag-out (LOTO) protocol was executed flawlessly to ensure de-energized components/circuits safe to work on.
Checked electrical components of wind systems with voltage testers, multimeters, infrared testers. Internal gears/components of gearbox with borescope, and pressure sensing devices to ensure hydraulic equipment worked correctly.
Demonstrated technical prowess and systematic understanding of power generation principals above technician level. Often volunteered to participate in main component replacement such as Generator Exchange, Gearbox replacement and Transformer retro-fit.
Demonstrated an "All-In" approach, often ensuring jobs were completed correctly, on time the first time; regardless of end-of shift time constraints.
Wind Turbine Technician 06/2014 to 02/2015Airway Services Inc.San Angelo, TX
Took on responsibly consistently demonstrating technical prowess attained through specialized training within a highly competitive environment.
Developed the operating procedure utilized in set up of turbine platform during lifting operations. Consistently chosen to coordinate and control all down tower operations during lifting operations.
Maintained a zero accident record throughout all operations on and off the site.
Implemented measures ensuring work crew abided by all site safety regulations and kept team on task.
Construction Site Supervisor (12N)01/2008 to 09/2014US ArmyJoint Base Lewis-McChord, WA
Oversaw 10+ subordinate soldiers throughout all projects.
Assigned workload assignments and reported project progress.
Ensured PMCS of all equipment was carried out in accordance to maintenance schedule.
Served as the Company EEO officer for 2 years ensuring compliance.
Received training in the Army affirmative action programs.
Education and Training
Bachelor of Science: Technical Management, Project Management2018DeVry UniversityPhoenix, AZGPA: 5, Cum Laude, Dean's List Honoree
CompTIA A+ certification
Certified Six Sigma Green Belt (In Process, completion TBD)
Project Management Professional certification (PMP) (In Process, completion TBD)
Certified ScrumMaster (In Process, completion TBD)
Scaled Agile Framework (SAF) (In process, completion TBD)
Diploma: Wind Turbine Technician07/2014Northwest Renewable Energy InstituteVancouver, WA