Warehouse Leadman Resume Example

Lead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. Supervision of team and Food & Beverage and Food Service, providing a fresh and food safe experience. Supervision of trucks unloaded and inspection of merchandise received.

• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
• Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
• Replenished food items from inventory and rotated ingredients to use oldest products first.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
• Prepared more than 200 dishes per day in fast-paced, fast food environment while maintaining high customer satisfaction rate.
• Mixed, weighed and proofed ingredients to match exact recipe formula.
• Performed work station prep, including food and sanitation setup prior to shift start.
• Regulated oven, broiler and roaster operations for cooking at correct temperatures.
• Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
• Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
• Placed frequently used food such as chicken and marinade in proper storage containers and placed perishable items in refrigerator.
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
• Operated all kitchen equipment safely to avoid injuries.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.

• Kept customer and food preparation areas clean and well-organized for maximum efficiency.
• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Mastered point-of-service (POS) computer system for automated order taking.
• Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
• Cleaned food preparation areas, cooking surfaces and utensils.
• Verified orders and bagged items for easy transport.
• Suggested additional menu items, beverages and desserts to increase sales.
• Followed all established restaurant practices and procedures by delivering food which met quality standards.
• Effectively worked with teammates and openly invited coaching from management team.
• Completed side work tasks, including restocking condiments and cleaning refrigerators.
• Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
• Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
• Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
• Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
• Completed opening, closing and shift change tasks to promote store efficiency.
• Took orders, prepared foods and processed payments in full-service fast food establishment.
• Served orders to customers at windows, counters and tables, handling approximately 50 orders per shift.
• Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
• Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
• Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
• Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
• Organized food items on serving trays and in carry-out packages.
• Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
• Quickly and efficiently processed payments and made accurate change.
• Recorded customer orders and communicated clearly to confirm each order.
• Followed all company safety standards, including food quality and sanitation procedures.
• Monitored and counted food stock and supplies to reorder on time.
• Assisted management with monthly inventory control and weekly stock ordering.
• Prepared items according to written or verbal orders, working on several different orders simultaneously.
• Correctly received orders, processed payments and responded appropriately to guest concerns.
• Safely prepared, assembled and presented food to satisfy customers and fill orders.
• Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
• Reviewed contents on food trays to check receiving complete order.
• Accurately measured ingredients required for specific food items to reduce waste.
• Portioned and packaged take-out foods for customers.