Professional and well-grounded team member with computer expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and scheduling meetings.
Skills
Inventory restocking
Point of Sale workflow optimization
Problem solving
Safety standards training
Time management
Able to lift 50 pounds
Customer service oriented
Strong team member
Courteous and professional demeanor
Cash register operation
Effective sales techniques
Meeting deadlines
Effective customer upselling
Strong communication skills
Computer proficiency
Organizing and prioritizing
Excel
MS Office
Office Suites
Presentation/Power Point
Accounting software
Mac OS
Experience
Warehouse Employee, 01/2020 to Current Hajoca Corporation – Conroe, TX,
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Noted current product inventory levels to support completion of order requests and audits.
Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Identified safety hazards and notified management to determine proper resolution of issues.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Lifted materials of varied weights on regular basis to transport items to proper locations.
Accounting, 08/2019 to 01/2020 Macy's – San Mateo, CA,
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Managed vendor relationships to support supply chain and maintain product quality.
Automated office operations to manage client correspondence, record tracking and data communications.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Oversaw office inventory and timely reordering of supplies.
Oversaw full accounting cycle and prepared applicable financial statements.
Reviewed and reconciled discrepancies in accounts and financial documentation.
Maintained accurate accounts for cash, fixed assets and other transactions.
Prepared monthly and year-end closing statements, financial documents and invoices.
Crew Member, 06/2017 to 09/2019 Getgo – Stow, OH,
Portioned and packaged take-out foods for customers.
Served orders to customers at windows, counters and tables, handling approximately 75 orders per shift.
Followed all established restaurant practices and procedures by delivering food which met quality standards.
Followed all company safety standards, including food quality and sanitation procedures.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Mastered point of sale computer system for automated order taking.
Observed safety precautions and practices when using heavy machinery and equipment.
Kept restaurant clean and ensured counters and tables were properly sanitized.
Took over the phone orders.
Hostess, 01/2018 to 12/2018 Fs Food Group – Huntersville, NC,
Cleaned multiple areas of facility ranging from windowsills and floors to storage areas and service refrigerators.
Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, and polishing all silverware.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food, removing dirty containers and monitoring potential avenues of contamination.
Calculated charges, issued table checks and collected payments from customers.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Communicated with event coordinators to ensure appropriate and adequate accommodations for larger parties.
Checked in deliveries and signed off on products received.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Managed closing duties, including restocking items and reconciliation of cash drawer.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
Inspected restrooms for cleanliness and availability of supplies 5 times per shift.
Trained new employees on proper food handling, guest expectations and restaurant protocols.
Minimized customer wait times by efficiently taking and filling orders.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Maintained table settings by removing courses, replacing utensils and refilling beverages courteously and promptly.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Answered phones politely and promptly, accurately recording and confirming reservations.
Education and Training
High School Diploma: , Expected in 2018 Apple Valley High School - Apple Valley, CA GPA:
: Liberal Arts, Expected in Victor Valley College - Victorville, CA, GPA:
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