An enthusiastic, empathetic, caring professional individual who is seeking a new challenging career. I am a hardworking honest person who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career. As this is an exciting career change I am embarking on further training to achieve this and I am keen to build upon my knowledge and continue to learn within the caring, health and welfare sector. I have a particular passion in working with people who have been disadvantaged or are from marginalised backgrounds. As a self-motivated individual, I am keen to follow my dream within the caring sector.
Skills
Thrives in fast-paced environment
Committed team player
Flexible schedule capability
High energy
Courteous, professional demeanor
Excellent communication skills
Reliable and punctual
Markdown procedures
Customer service-oriented
Creative
Product inventory counts
Completed Certificates
Tauranga Hairdressing Academy Tauranga City, Expected in 2016 – – Beauty Services and Make up Artistry Certificate: - GPA:Completed NCEA level 2 during this study.
Tauranga Girls\' CollegeTauranga, Bay Of Plenty, New ZealandExpected in 2015 – –NCEA level 1 and 2:High School - GPA:
Red Cross First Aid Tauranga, Expected in 2016 – –Certificate of First Aid:First Aid - GPA:
The Hair Dressing Academy Tauranga, Expected in 2016 – –Certificate in Retail:Retail - GPA:
Work History
Hilton Worldwide - Waitress Conroe, TX, 11/2017 - Current
Adhered to companies guidelines in relation to the service of food for formal gatherings
Provided a point of contact for quires, compliments and complaints
Adhered to food and beverage health and safety guidelines
Monitored food and service supplies to re-stock accordingly throughout event.
Cleaned, sanitized and organized foodservice equipment, including serving utensils, trays and station counters.
Setup and disassembled food service stations, equipment and furniture per guest or contract specifications.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Provided friendly and prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction and needs.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
Effectively listened to, understood and clarified guest concerns and issues.
Assisted co-workers whenever possible.
Provided friendly and attentive service.
Breakthru Beverage Group - Assistant Sales Representative/Merchandiser Charleston, SC, 09/2017 - Current
Worked directly with management and grocery buyers to achieve company sales targets.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Organized and tracked departmental receipt flow for new and reordered merchandise.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Supplied daily support to the buyer and assistant buyer.
Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
Planned and coordinated the availability of products for advertising and promotion purposes.
Loaded and unloaded merchandise using a ladder and pallet jack.
Answered customer questions regarding store merchandise, department information and pricing.
Tracked and recapped key item performance.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Organized store merchandise racks by size, style and color.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Completed stock orders and managed inventory levels.
Established strong vendor relationships to maintain and support the business.
Rotated manufacturer products as needed.
Breakthru Beverage Group - Merchandiser Jacksonville, FL, 2014 - 2018
Worked constructively/collaboratively within the sales and merchandising team.
Participated and contributed to work place health and safety guidelines for customers and colleagues.
Assisted in the development of positive team relationships.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Planned and coordinated the availability of products for advertising and promotion purposes.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Loaded and unloaded merchandise using a ladder and pallet jack.
Answered customer questions regarding store merchandise, department information and pricing.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Established strong vendor relationships to maintain and support the business.
Rotated manufacturer products as needed.
James Crisp - Merchandiser City, STATE, 2015 - 11/2017
Organized and tracked departmental receipt flow for new and reordered merchandise.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Supplied daily support to the buyer and assistant buyer.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Loaded and unloaded merchandise using a ladder and pallet jack.
Answered customer questions regarding store merchandise, department information and pricing.
Tracked and recapped key item performance.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Organized store merchandise racks by size, style and color.
Established strong vendor relationships to maintain and support the business.
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