Waitress resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Results-driven Waitress with 3+ years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.
Skills
Point of Sale (POS) System Operations
High-Volume Dining
Menu Memorization
Warm and Friendly
Specials Promotion and Upselling
Cool Under Pressure
Service-Oriented
Education and Training
Davison High SchoolDavison, MIExpected in 02/2022 – –High School Diploma: - GPA:
Experience
Cache Creek Casino Resort - Waitress Brooks, CA, 12/2021 - Current
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions, and recommended specials to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Relayed orders to service bar and kitchen via point-of-sale register system.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Cleared table and bussed dishes to allow for quick setups.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Implemented sanitary food handling, holding and service protocols.
Operated POS terminals to input orders, split bills, and calculate totals.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks, and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Calculated accurate bill amounts and processed cash and credit card payments.
Restocked tables, wait staff areas and order staging areas.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Discussed dining menu information to aid in decision process for senior residents.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Monitored inventory to provide needed supplies to servers and bartenders.
Refilled drinks and checked with diners to meet specific needs.
Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
Monitored dining rooms for safety and customer needs.
Suggested additional items to customers to increase restaurant sales.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Presented menus to patrons, answered questions about menu items, and made recommendations.
Provided exceptional service to high volume of daily customers.
Observed eating patterns of residents to record proper nutrition during meal times.
Made reservations for guests up to [Number] days in advance.
Designed emergency protocols to enhance customer and worker safety.
At Work Sports Bar - Bartender Elk Grove Village, IL, 01/2021 - 12/2021
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Completed regular bar inventories and daily requisition sheets.
Trained new bartenders on drink preparation and upselling techniques.
Myrtle Hilliard Davis Comprehensive Health Centers, Inc - Dental Assistant Saint Louis, MO, 06/2020 - 08/2020
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
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