Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities. I am hardworking and reliable with a strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I am an outgoing waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • First aid and safety
  • Client safety and first aid
  • Administering medication
  • Compassionate client care
  • General housekeeping ability
  • Preparing meals
  • Calm and level-headed under duress
  • Helping with medication
  • Cash register operation
  • Customer assistance
  • Merchandise restocking
  • ID verification
  • Customer greeting
  • Credit and cash transactions
  • Loss prevention
  • Safe food handling
  • Menu memorization
  • Food safety understanding
  • Price memorization
  • Service prioritization
  • Prompt table clearance
  • Seating assignment preparation
  • Dish preparation
  • Menu knowledge
  • Check payment processing
  • Table setting arrangements
  • Bussing expertise
  • Dining customer service
  • Retail loss prevention
  • Merchandising knowledge
  • Inventory control procedures
  • Cash handling accuracy
  • Relationship selling
  • Customer service
  • Product Sales
  • Client account management
  • B2B sales and customer service
  • Superb time management
  • Accurate money handling
  • Customer- and service-oriented
  • Time management ability
  • Team player mentality
  • Documentation and recordkeeping
  • Reliable and punctual
  • Written and oral communication skills
  • Sales development
  • POS system operation
  • Excellent communication skills
  • Listening skills
  • Inventory management
  • Active listening
  • Retail merchandising expertise
Experience
Waitress, 08/2016 - 07/2017
Agia Scottsdale, AZ,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
  • Recommended daily specials, and desserts to guide patrons toward more profitable items
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers
  • Calculated charges, issued table checks and collected payments from customers
  • Maintained accuracy while handling payments, and giving change and printing receipts
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor
  • Cleaned dishes with detergent, rinsing and sanitizing sink
  • Answered phones politely and promptly, accurately recording and confirming reservations
  • Checked order accuracy and food quality before delivering to customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Completed opening and closing checklists, including emptying trash, and polishing silverware
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
  • Carried plates without dropping or spilling, decreasing overall customer wait time
  • Recorded orders and partnered with team members to efficiently serve food and beverages
Cashier, 02/2017 - 07/2018
Staples Carlisle, PA,
  • Seasonal assignment
  • Helped customers update accounts, sign up for new services and take advantage of special offers
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Helped customers find specific products, answering questions and offering advice
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Worked closely with front-end staff to assist customers
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Learned roles of other departments to provide coverage and keep store operational
Caregiver, 07/2018 - 07/2019
Community Living Centers, Inc. Ann Arbor, MI,
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
  • Helped clients handle all personal needs, from simple cleaning
  • Helped give medication on time
  • Helped if an anxiety attack occurred
Sales Associate, 07/2019 - Current
Pacific Life Omaha, NE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Helped customers daily by responding to inquiries and locating products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended optimal merchandise based on customer needs and desires.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
Education and Training
High School Diploma: , Expected in 2017
-
Scotland Christian Academy - Laurinburg, NC,
GPA:
Associate of Arts: , Expected in 2019
-
Richmond Community College - Hamlet, NC
GPA:
Activities and Honors

I volunteer with a feeding program called, "Inasmuch", where we feed over 100+ kids every week to insure they have enough food over the weekend. I volunteered as a Nursery Worker at my church for over four years. I have also volunteered in the Special Olympics held in Laurinburg, NC, and Rockingham NC.

Additional Information

I am 20 years old, soon to turn 21 this year. I am looking to move to the Aberdeen, Pinehurst area very soon. I will be graduating with an Associates in Arts in the Fall. I take online classes with Richmond Community College, so my schedule is very flexible. I am very hardworking, and reliable. I have my own vehicle, and will travel just about anywhere.

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Resume Overview

School Attended

  • Scotland Christian Academy
  • Richmond Community College

Job Titles Held:

  • Waitress
  • Cashier
  • Caregiver
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Arts

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