Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

  • High-Volume Dining
  • Delegating Assignments and Tasks
  • Investigating Complaints
  • Work Coordination
  • Identification and Compliance
  • Beverage and Ice Dispenser Refilling
  • Anticipating Guest Needs
  • Warm and Friendly
  • Age Identification and Compliance
  • Outstanding Customer Service
Work History
11/2020 to 01/2021
Waitress Holiday Retirement Orlando, FL,
  • Your primary goal is to take orders, clean the dining room and make the customers happy
  • You are required to look presentable at all times and always take responsibility for your mistakes.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
08/2020 to 09/2020
Brand Ambassador Bluegreen Resorts East Ridge, TN,
  • As a Brand Ambassador your job is to represent the brand while trying to sell it
  • You are not only a sales associate but also a fashion helper, stocker, recoverer and friendly face
  • Your main responsibility is always making sure the customer gets a helpful, meaningful experience by catering to whatever they need.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
  • Contributed to social media content documenting brand's impact in on market.
  • Executed brand activations to standards and with professionalism.
  • Completed floorsets, filled floor and rang up customers.
  • Collaborated with local field sales to drive visibility and sales results.
  • Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
05/2020 to 07/2020
Cashier Wildhorse Championship Golf Pendleton, OR,
  • Harvey’s required all employees to maintain a clean work environment and appearance and also aimed to keep the customer the top priority
  • Cashier’s were expected to expedite customer orders and help stock shelves
  • As Harvey’s customers are the primary concern, cashier’s also assisted in helping customers with any of their needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
04/2018 to 07/2018
Cashier Wildhorse Championship Golf Pendleton, OR,
  • Cashiers were expected to maintain a cleanly work environment while also catering to the customers every need
  • Some duties included expediting orders from the kitchen to the dining room and assisting customers in any queries or concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
Expected in 05/2024 to to
Bachelors Of Science: Biology
University of Georgia - Athens, GA
Expected in 2020 to to
Jones County High School - Gray, GA

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Resume Overview

School Attended

  • University of Georgia
  • Jones County High School

Job Titles Held:

  • Waitress
  • Brand Ambassador
  • Cashier
  • Cashier


  • Bachelors Of Science

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