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waitress resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Outgoing waitress with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Cheerful waitress offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Service-oriented waitress with 7 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Skills
  • Customer Service and Rapport
  • High-Volume Dining
  • Team Player
  • Food and Beverage Service
  • Cool Under Pressure
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • Specials Promotion and Upselling
  • Dining Room Cleaning and Upkeep
  • Transactions and Cash Handling
  • Guest Satisfaction
  • Corrective Actions
  • Guest Flow
  • Greeting and Escorting Guests
  • Kitchen Staff Coordination
  • Accuracy and Efficiency
  • Phone Inquiries
  • Guest Inquiries
  • Preparing Guest Salads
  • Restocking Condiments
  • Serving Customer Needs
  • Glassware Polishing
  • Wine and Liquor Service
  • POS System Training
  • Adaptable and Flexible
  • Social Perceptiveness
  • Drink Consistency
  • Valid Food Handlers Certification
Work History
01/2022 to 06/2022
Waitress Hyatt Hotels Corp. Huntington Beach, CA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Met with chef to review daily specials and menu changes.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
03/2021 to 09/2021
Waitress Hyatt Hotels Corp. Nashville, TN,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Met with chef to review daily specials and menu changes.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Used cash registers and credit card machines to cash out customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Informed customers about daily and seasonal specials.
  • Kept server areas clean and stocked to increase efficiency while working tables.
02/2018 to 05/2019
Waitress Hyatt Hotels Corp. Oakland, CA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Greeted new customers, discussed specials and took drink orders.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Met with chef to review daily specials and menu changes.
  • Inspected dishes and utensils for cleanliness.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Informed customers about daily and seasonal specials.
Education
Expected in 05/2017 to to
Diploma :
Vero Beach High School - Vero Beach, FL,
GPA:

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Resume Overview

School Attended

  • Vero Beach High School

Job Titles Held:

  • Waitress
  • Waitress
  • Waitress

Degrees

  • Diploma

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