Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic and ready to learn with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills. Ambitious and results-oriented with over 5 years of experience creating strategic alliances with leaders to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.

Skills
  • Point of Sale (POS) system operations
  • Sales Techniques
  • Safe food handling
  • Activities leadership
  • Positive reinforcement methods
  • Understands developmental disorders
  • Friendly
  • Reliable
  • Engaging
  • Approachable
  • Teamwork oriented
  • Cheerful and energetic
Experience
02/2016 to 08/2017 Waitress Life Care Centers Of America | La Habra, CA,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Answered phone inquiries to confirm hours, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
02/2016 to 04/2017 Carhop Sonic Drive-In | Lexington, MO,
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Answered product and order questions accurately and professionally.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
04/2018 to 04/2020 Person in Charge Town And Country Markets | Poulsbo, WA,
  • Created effective month to month business plans to focus strategic decisions on exceeding long-term objectives.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Directed all day-to-day operations to provide safe and enjoyable guest experience.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Engaged professionally with associates and customers to build rapport and nurture relationships.
  • Oversaw staff by training and mentoring.
  • Built and maintained loyal, long-term customer relationships through effective account management and friendly customer service.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
09/2020 to Current Teacher Coxhealth | Forsyth, MO,
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Taught students in various stages of cognitive, linguistic, social and emotional development.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Led reading classes for preschool-aged children to build foundational knowledge.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Education and Training
Expected in 05/2018 High School Diploma | Herrin High School, Herrin, IL, GPA:

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Resume Overview

School Attended

  • Herrin High School

Job Titles Held:

  • Waitress
  • Carhop
  • Person in Charge
  • Teacher

Degrees

  • High School Diploma

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