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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Professional Summary

Motivated Patient Care Assistant knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy.

Focused Healthcare professional accustomed to prioritizing and delivering basic patient care. Offering 7.5 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Responsible Patient Care Assistant adept at supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.

Collaborative Patient Care Assistant dedicated to supporting patients in feeling secure and comfortable. Responsible team member always willing to assume additional responsibility. Expertise in an acute care setting with cardiac and the home health setting.

Experienced Patient Care Assistant with solid background in healthcare and conscientious nature focused on supporting emotional and physical needs of each patient. Quality-driven and caring with high efficiency, strong relationship-building skills and open communication style. Proficient in correctly using and maintaining unit equipment.

Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.

Skills
  • Patient Care
  • Healthcare operations
  • Organizational skills
  • Documentation
  • Medical terminology
  • Multitasking ability
Work History
Waitress, 03/2009 to 11/2012
Philippi Inn Restaurant Enterprises – Philippi, WV
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Bussed and reset 9 - 20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared beverages and filled food orders for customers.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Patient Care Assistant, 05/2013 to Current
United Hospital Center – Bridgeport, WV

Reported any unusual or urgent circumstances in patients' condition or environment immediately to the RN.
Assessed patients to gather medical information including weight and height measurements and vital signs to assist the RNs with patient care initiatives.

  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
  • Completed documentation of care, hospital actions and patient activities.
  • Responded to patient lights to handle needs and enhance overall comfort.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
  • Monitored ongoing care and proactively corrected problems.
  • Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered over 25 light or bell calls per shift to respond to patient requests and needs.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Remained alert to problems or health issues of clients and competently responded.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions.
Waitress, 11/2012 to 05/2013
IHOP Restaurants LLC – Bridgeport , WV
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared beverages and filled food orders for customers.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Education
Bachelor Of Science: Nursing, 05/2014
Alderson Broaddus University - Philippi, WV
Additional Information

Participated in upholding and improving patient satisfaction by being a member of the Patient Satisfaction Committee where we initiated hourly rounding on all patients.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Philippi Inn Restaurant Enterprises
  • United Hospital Center
  • IHOP Restaurants LLC

School Attended

  • Alderson Broaddus University

Job Titles Held:

  • Waitress
  • Patient Care Assistant

Degrees

  • Bachelor Of Science : Nursing , 05/2014

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