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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Adaptable [Job Title] offering [Number] years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Dedicated [Job Title] with [Number] years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor. Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering [Number]-year background providing high-quality service to customers. Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Goal-focused [Job Title] with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service. Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Hardworking [Job Title] with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Skills
  • High-volume dining
  • Menu memorization
  • Safe food handling
  • Table setting arrangements
  • Dining customer service
  • Price memorization
  • Food inspection
  • Table Bussing
  • Menu knowledge
  • Seating assignment preparation
  • Dish preparation
Experience
09/2020 to Current
Waitress Cache Creek Casino Resort Brooks, CA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
06/2020 to 10/2020
Ice Cream Server Nemacolin Woodlands Resort Farmington, PA,
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Handled cash and credit card transactions quickly and accurately.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
  • Managed POS register to complete customer transactions.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Served and scooped ice cream, following sizing specifications.
  • Suggested new flavors and special offers to management based upon customer input.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Leveraged product knowledge to make recommendations for indecisive customers.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Upsold products to customers and made recommendations based on staff and customer experience.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
06/2019 to 08/2020
Swim Program Monitor Village Of Marathon City, STATE,
  • Monitored students academic progress, mental health and sociability through ongoing individual assessments.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Observed [Type] and [Type] areas to support security and safety protocols.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
Education and Training
Expected in 06/2020
High School Diploma:
Marathon Central School - Marathon NY,
GPA:

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Resume Overview

School Attended

  • Marathon Central School

Job Titles Held:

  • Waitress
  • Ice Cream Server
  • Swim Program Monitor

Degrees

  • High School Diploma

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