Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Adaptable waitress, offering 4 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Experienced at offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Skills
Point of Sale (POS) system operations
Safe food handling
Menu memorization
High-volume dining
Food safety understanding
Dining customer service
Table setting arrangements
Liquor, wine and food service
Table Bussing
Menu knowledge
Seating assignment preparation
Effective customer upselling
Experience
09/2020 to 10/2020WaitressHealthcare Services Group | Brookhaven, MS,
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
10/2019 to 04/2020Waitress/Shift LeaderSams Southern Eatery | City, STATE,
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
04/2019 to 10/2019Waitress/HostessLonghorn Grill | City, STATE,
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
03/2017 to 12/2018Waitress/BartenderJalapeno Tree | City, STATE,
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Expected in 12/2013High School Diploma | Panola Charter School, Carthage, TX, GPA:
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