Hardworking waitress with 4 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Skills
Point of Sale (POS) system operations
Menu memorization
High-volume dining
Service prioritization
Check payment processing
Safe food handling
Dining customer service
Food safety understanding
Education and Training
Lewis County Highschool Lewis County , Expected in 05/2019 – –High School Diploma: - GPA:
The University of Tennessee - MartinMartin, TNExpected in – –:Science - GPA:
Experience
Uncle Julio's - Waitress Ashburn, VA, 02/2021 - Current
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Chimes - Teaching Assistant Fort Bragg, NC, 08/2020 - 11/2021
Established positive relationships with students, parents, fellow teachers and school administrators.
Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
Provided one-on-one assistance and tutoring to students requiring additional help.
Kept over 10 students safe in classroom and outside environments.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Distributed and collected tests and homework to collate and prepare for grading.
Helped students take advantage of other available subject matter and study resources.
Helped students master learning concepts through one-on-one and small group tutoring.
Conducted special assessments and tutoring sessions to support individual student needs.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Organized classroom, placing books back on shelves and cleaning to keep areas well-maintained and organized.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Provided students with personalized educational, behavioral and emotional support.
Assisted teachers with lesson preparation and curriculum implementation.
Wiped down desks and gave students hand sanitizer to avoid germ spread.
Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams.
Outlined unique lessons to fit individual needs in skill building and instruction on each subject.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Supervised children and participated with children in activities.
Delivered exemplary instructor support by assisting with curriculum development, administering tests and grading papers.
Created individualized reading learning centers to improve program delivery.
Renown Health - Secretary Sparks, NV, 10/2020 - 02/2021
Received and routed incoming calls and correspondence to promote timely communication.
Created agendas, meeting notes and other documents to enhance collaborative process.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained organized filing system of paper and electronic documents.
Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
Sorted and distributed business correspondence to correct department or staff member.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Accomplishments
Consistently maintained high customer satisfaction ratings.
Promoted to crew leader due to my ability to work fast and efficiently at the same time and assist my coworkers with any needs that achieved the promotion to a crew leader.
Additional Information
When in college I started by taking my first semester of anatomy.
while in high school I completed my literature, math, speech, and american history.
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