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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

My name is Melisa Caceres. I'm 18 years old that just graduated from Appalachian High school. I was born in Argentina, came to the US to find a better future. I'm a very friendly person that's very active to talk. I'm really outgoing and never too shy to try new things. I'm A multitasker i can do it very well.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Adaptable waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with 5 years of restaurant experience and drive for performance in all areas. ServeSafe Certified. Outgoing waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Variance and risk analysis
  • Helpdesk technical assistance
  • Server deployment
  • Profit and loss accountability
Experience
Waitress |Company Name - City, State|08/2019 - 05/2020
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads and appetizers to back up kitchen staff.
  • Processed customers' payments and provided receipts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Cleaner|Company Name - City, State|05/2018 - 08/2019
  • Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Performed high dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Cleaned and disinfected all surfaces, including mirrors, counters, furnishings and floors.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Employed optimal safety practices, including [Type] and [Type] with zero complaints, hazards, incidents or lost-time accidents.
  • Scrubbed and cleaned bathroom fixtures and partitions on [Timeframe] basis to remove mildew, dirt and mold.
Waitress|Company Name - City, State|06/2016 - 09/2017
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Processed customers' payments and provided receipts.
  • Prepared salads and appetizers to back up kitchen staff.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Sent orders to kitchen staff by [Action].
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Education and Training
Appalachian High School||City, State|05/2020High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Appalachian High School

Job Titles Held:

  • Waitress
  • Cleaner

Degrees

  • High School Diploma

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