Energetic Waitress with eight years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over seven tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills
Skills
Menu knowledge
Dining customer service
Table Bussing
Point of Sale (POS) system operations
Friendly, positive attitude
Liquor, wine and food service
Experience
06/2020 to 02/2023
WaitressAramark Corp. – Wentzville, MO,
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Presented menus to patrons to answer questions about menu items and make recommendations.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Relayed orders to service bar and kitchen via point-of-sale register system.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Greeted customers, answered questions and recommended specials to increase profits.
Presented food and beverages to guests at tables.
Trained new employees to perform duties.
Explained menu items, describing ingredients and cooking methods upon request.
Stocked service areas with supplies during slow periods.
Informed customers of daily specials and signature menu items.
Brought wine selections to tables with appropriate glasses and poured for customers.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Prepared checks, itemizing total meal costs and taxes.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
05/2021 to 10/2021
WaitressAramark Corp. – Worcester, MA,
Greeted customers, answered questions and recommended specials to increase profits.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Trained new employees to perform duties.
Filled condiments and napkin containers during slack periods.
Assisted in preparing salads, appetizers and desserts to speed up food service.
09/2020 to 02/2021
BarbackHighgate Hotels – Cambridge, MA,
Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Maintained spotless, well-stocked bar organized and ready for customer demands.
Replenished bar glasses, garnishes and condiments.
Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
Removed and disposed of bags from trash receptacles in and around bar area.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Used POS system to ring up customers and open and close tabs.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Stocked service stations with ice, napkins and straws.
Greeted frequent visitors by name and explained new promotions.
Participated in ongoing training to enhance job skills and knowledge.
06/2015 to 09/2019
Hostess/BusserSilverwater Cafe – City, STATE,
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted incoming guests to escort to assigned dining area and present menus.
Stayed attentive to server availability and table turnover to quickly seat guests.
Answered telephone to provide dining information and take reservations.
Communicated with servers about new tables, changes in food availability and customer comments.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education and Training
Expected in 2018 to to
High School Diploma: Port Townsend High School - Port Townsend, WA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.