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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Professional Summary

Attentive Waitress with superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Cheerful waitress always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering years of experience in restaurant settings.

Well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Organized waitress experienced in fine-dining restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Customer-oriented waitress with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Skills
  • High-Volume Dining
  • Wine Service
  • Bar Terminology Expertise
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Tableside service
  • Cash handling expert
  • Dining area cleanliness
  • Hospitality service expertise
  • Sales expertise
  • Performance improvement
  • Menu Memorization
  • Food Preparation and Safety
  • To-Go Order Preparation
  • Order Accuracy
  • Food Tray Carrying
  • Beverage preparation
  • Menu presentation
  • Cash Handling
  • Accurate money handling
  • Food running
  • Communication skills
Work History
Waitress, 12/2018 to 03/2020
Cheesecake Factory – Roseville, CA
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Waitress, 01/2018 to 12/2018
Esquire Grill – Sacramento, CA
  • Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
  • Managed food resources, memorized orders and coordinated service in restaurant.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Decreased customer wait times by efficiently carrying plates at one time without spilling or dropping food.
Waitress, 04/2017 to 02/2018
Orchid – South Sacramento, CA
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Education
High School Diploma: 06/2013
Davis Senior High School - Davis, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Cheesecake Factory
  • Esquire Grill
  • Orchid

School Attended

  • Davis Senior High School

Job Titles Held:

  • Waitress

Degrees

  • High School Diploma : 06/2013

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